US Cable Support > Time Warner Internet Services > [TWC] New Modem Lease Fee NYC

reply to Straphanger

Re: [TWC] New Modem Lease Fee NYC

That or the SB6141. It's kinda weird how the TWC site recommends a DOCIS 3.0 modem for the Turbo tier but that's probably in the event they boost speeds in the future.
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Please use all available doors...you have 33 to choose from.

This is my question too. When I was looking at the approved devices list at the indicated website, I was asked if I wanted to chat with a csr. The online rep I talked to stated that her information is that Turbo should work with Docsis 2 modems (which I am assuming is true since no one has offfered me a docsis 3 modem and I have been using turbo for years now). So why do I need a docsis 3 modem? I am really considering RCN now as I am already paying $62/month just for 20/2 internet service. RCN is advertising 50/6 for $50 this year, 60 next and 70 in year 3. The only problem is getting my wife switched out from the TWC email system. I live in Astoria and fios isn't here and probably won't be here to the very last date required by their contract (if they ever do get here).

" So why do I need a docsis 3 modem? "

My belief this would be to cover any future upgrade. If TWC upped the speed of Turbo to something that required a D3 modem we would see complaints in here from someone who just bought a D2 modem and now its been superseded by D3.

Hob
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"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson

reply to JimMcCoy
I have the 50/5 and uses the SB6121, found for $59.00 dollars on amazon, the main difference between the SB6141 is 8 bounded channels verse the 4 bonded. TW only uses 4 bonded channels.

the 6121 was not on the approved list here in nyc which is why many were stuck getting the more expensive one. it's likely the number of channels varies by regional system, and is not a nationwide limit on twc which has to compete with Verizon FiOS here in the northeast.

Same here on the west cost the SB6162 is not on the approved list but TW still will activate it and support it, I just called and gave them my new MAC address and it was activated with in 5 mins. Thought this might help

yes, we've heard several anecdotes of not listed modems getting activated anyway - kinda sucks that TWCable doesn't just publish the whole list, but my cynical guess is Motorola paid them not to so they could move the most profitable and most channel stocked inventory.