Time Warner Cable - Legacy → Re: [TWC] New Modem Lease Fee NYC

Ohio (MidOhio that covers 95% of the state and NEO/WPA) have been telling people they will pay for a lease fee. And you do NOT get to have your own modem as they do NOT permit more than one "modem" on the account.

When TWC Dayton was part of WOH (before it was split into dayton and Mid-Ohio) those customers were only permitted to have 1 modem as well.

It has been a known policy of TWC's before they even took over Adelphia that you were only permitted 1 modem as networking is the goal, both on your own router and using their router. Hence- Wireless Home Networking

Interesting, thanks for the information.
When we rolled out Digital phone here there was not an all in one wireless solution. We have thousands of customers with their own modem and a separate MTA. We have many with a wireless modem leased from TWC and a separate MTA as the all in one solution was not available. When D3 was rolled out there was not a D3 MTA available so again there are thousands with a D3 leased or owned modem with a D2 MTA. One size rarely fits all. We also have many phone only customers that as I said before will not be charged a modem fee.

Hob

Ohio is a totally different TWC as far as TWC Inc is considered. in Ohio TWC actually is TWC, LLC, in other areas they are TWC, Inc. Not sure why the difference except that in Ohio all of the service areas are totally different with their own policies and such.

The ones that have DP and want a wireless solution, just got a Netgear wireless router that was connected to the DP. That was before the all in one modem/EMTA,etc. But new customers get an all in one modem with router. The EMTAs are still MOT with no battery for the most part and a netgear router for wireless home.

Ohio is still one of the last areas that still uses Canada for National Help and one of the few years that will patch you through to tier 3 without a ticket.

The main problem with TWC, INC/LLC is that each area operates as their own company and does as they wish. I never really got that and I know a long time ago they were to be done away with and only would be TWC East and TWC West but that never happened. I think it would make more sense that they would take the Comcast, Charter, etc approach and just merge everyone into ONE company with ONE policy for everything which would make EVERYTHING a whole lot easier.

BTW: Mid Ohio and NEOH/WPA still has stated they are not charging a modem fee as they compete against WOW, and AT&T who charge these fees. (NEOH and Mid-Ohio also has a HUGE amount of areas that was once Adelphia- and still operates under Adelphia policies).

I know that TWC is currently working on merging their billing systems for the entire east region.

As for modems, the east region will allow two modems (One MTA/Telephony and one HSI) in a house. They don't allow two HSI modems, which is where the confusion lies. Some areas used to, but it doesn't happen anymore.

So you can use TWC's Telephony modem and your own HSI modem. As for the lease fee, I know the Carolinas don't do the lease on telephony only modems. Only HSI. This may or may not change due to the regionalization.

edit: And think about it. Even with a 4.00 lease fee (Carolinas is 2.50), it would still take at least 2 years to equalize the upfront costs for a $100 modem.

That has been going on for a LONG time and still basically nothing changed. The only thing the combined billing systems will do is keep people from moving from NEO/WPA to Cinci and getting service when they owe NEO-WPA money. It still doesn't correct the issues of the left doesn't know what the right hand is doing. And TWC will never know what it is doing. by getting rid of the regions and going to 1 region for prices and policy and upgrades TWC would be better off.

And in that 2 years, you could have a new modem by TWC for DOC 4 or 3.1 coming out. Owning your modem will NOT permit you to change that frequent as renting.

Its not as simple as walking in a getting a Docsis 3.0 modem. At least when i tried in Queens Center mall, they said that my service wasn't Docsis 3.0, and if I wanted it, I would have to upgrade to faster service. All these fees are ridiculous. I'm running near $200 for triple play. Its about time people start to switch to whatever else, its just the fact that they know most of us in NYC have no other option than them and DSL.

The bulk of your bill would be TV and probably Digital Phone. I don't get why people sign up with their Digital phone when its priced well over anything else. MagicJack is WAAAAAY cheaper and does NOT require the use of your computer any longer, Vonage is cheaper than Digital Phone, indie VoIP in general are cheaper than DP. Granted DP uses QOS over the network, as it should, but if you're on Price then id get rid of DP. STBs are the next bulk of the bill.

this is also happening here where i live (irving, tx)

and i also felt a damn earthquake yesterday!!!

what a crappy weekend

But MagicJack and Vonage do not permit the usage of a fax Machine. Additionally, you cannot use Magic Jack or Vonage with a security service (e.g. ADT).

TWC DP supports both quite nicely.

DP & RR Standard comes out to around $60 a month. Gonna take out the cable, keep them, and go to DirecTV

Uh oh. When is Los Angeles/L.A. going to get this leased cable modem fee? I thought old subscribers won't get it.

Vonage does support fax machines. Also that ADT system won't work when you lose power or your local CMTS is down. So no point in having it connected to DP. If you rely on an alarm you should have it at least hooked up to a landline or use a total or cell back up solution.

Speaking of the devil. It appeared in today's paper monthly bill.

NE Ohio (at least) definitely does allow more than one modem. My parents have been using an SB5101 or 5100 for internet, plus the separate eMTA from TWC for phone (they are in totally different locations in the house).