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tim tim tim

join:2010-08-14
Lutz, FL
kudos:2
reply to elray

Re: Non-issue

so gas goes up, food goes up, employees salary goes up ( to cover everything else going up), service calls are free, benefits for employees goes up yet you guys complain every time the price raises a little.

Lets also keep in mind that BHN has very competitive rates as it is and provides extremely good customer service.



DSssdaa

@bhn.net

I've had Bright House since 2003 and they have always charged this modem fee.


elray

join:2000-12-16
Santa Monica, CA
Reviews:
·Time Warner Cable
·EarthLink
reply to tim tim tim

said by tim tim tim:

so gas goes up, food goes up, employees salary goes up ( to cover everything else going up), service calls are free, benefits for employees goes up yet you guys complain every time the price raises a little.

No complaints here, so long as they're honest about it.

If they want to unbundle hardware from the monthly service, that's fine - so long as the charge is reasonable and/or they allow a buy-out.

If they want to raise rates, that's fine too.

But hiding behind a weasily "mandatory not-a-modem-rental fee" smacks of the worst of telcos past.