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Fadman

join:2012-09-30
Nashville, TN

[Connectivity] TM822 Provisioning Problems

How are some people able to activate their TM822g modem? I called comcast and they can't provision mine even though it's online and they can send a signal. However they keep saying it's too weak and they can't provision this new model. not sure what to do now, I'm out $140...

I spent 2 hours on the phone with comcast over the weekend, I called it, but it was a straight line to the activation department in India with no wait. they screwed up everything by switching my service to the TM822g even though it wasn't working. I was on the phone with them for 4 hours yesterday and I was without service for about 10 hours.

anyway, i'm not really sure what my next option is. I'm hoping someone here may be able to help me

Thanks!

ExoticFish

join:2008-08-31
Stuarts Draft, VA
Try ComcastSteve in the direct forum.
--
»www.VAJeeps.com

Gerard1234

join:2012-04-03
reply to Fadman
Try switching to WOW

ExoticFish

join:2008-08-31
Stuarts Draft, VA
Because WOW is available everywhere ?
--
»www.VAJeeps.com

Fadman

join:2012-09-30
Nashville, TN
reply to Gerard1234
WOW?

Fadman

join:2012-09-30
Nashville, TN
reply to Fadman
Sorry and I meant to say I spent 2 hours on the phone with comcast and they gave me a number to call during weekday hours, i called it and it was a straight line to the activation department...