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DanWI

@epic.com
reply to bigpapae35

Re: CallCentric tech issues today?

Where did you get the new sip server address... their tweet says they have instructions when you login, but I don't see them anywhere..


scott2020

join:2008-07-20
MO
It's gone now. It was in my customer portal.
Oops, maybe it didn't work.


DanWI

@epic.com
Seeing as my server still can't register.. I'm guessing it didn't work... man who did they piss off enough to launch this DDoS attack like this..


Sly
Premium
join:2004-02-20
Chuckey, TN
kudos:2
reply to DanWI
If you logon it will be on your dashboard page.

[edit] never mind... they took it down. Maybe they are working on something else.


royrogers

@rr.com
I think once your device successfully connects to the server, the message no longer appears for you.

I suspect that is the case, at least, as the new address is still working for me.

Some people were experiencing connects/disconnects, so maybe they never got to see the message with the addresses.

Also, CC said not everyone was experiencing the problem, so maybe they think they displayed the information for everyone that was having the issue, but missed a few?

Just guessing.


Richie

join:1999-08-26
Tinley Park, IL
My device never successfully connected and I still haven't seen the message on what to change.


quantux84

@rr.com
reply to royrogers
I changed my domain and outbound proxy per the 5 minutes quickfix CallCentric posted on my dashboard... It connects successfully now and doesn't drop registration like it has been doing since 8pm last night (Eastern) However no outbound calls,.. only inbound


quantux84

@rr.com
reply to Richie
the change was from callcentric.com to sip.callcentric.com for sip server and outbound proxy

nonymous
Premium
join:2003-09-08
Glendale, AZ
reply to quantux84
said by quantux84 :

I changed my domain and outbound proxy per the 5 minutes quickfix CallCentric posted on my dashboard... It connects successfully now and doesn't drop registration like it has been doing since 8pm last night (Eastern) However no outbound calls,.. only inbound

I have an OBI and not all settings needed to be the new ones. USER agent domain is still callcentric.com when I had it set to the new one I had no outbound error 500 . Inbound was and is fine. Reverting that to callcentric.com worked for me. YMMV


quantux84

@rr.com
Yes you are correct.. I reverted to the following, (using 3cx)
sip server (domain) = callcentric.com
outbound proxy = sip.callcentric.com

Inbound + Outbound good !!! Wonder if i should leave like this now?