Oh ok. Well anyways, this is an individual resident, not a company. I'm sorry I was so harsh on my first post, but accusing ISPs of installing spyware on modems is an interesting accusation.
*slaved through Nortel unmanned office*»www.nortel-canada.com/employee/c···conduct/
That's a different ISP in a different part of Canada... Switching internet off only really happens in the U.S. from what I've heard.