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[help] Cable Modem OutageBefore I call Cablevision I thought I would ask here first. For the past two weeks i have been having sporadic outages with my Webstar DPC2100 cable modem. The only lights that would work would be a steady power, steady pc, blinking cable and no data lights. The modem would return to normal after a few hours. I experienced the same problem again Sunday morning and as of today the modem is still out. Any ideas?
Thank you, Rich |
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You should call that in. Sounds like a service related issue. |
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to richieace
What are the signal levels on your modem? |
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Got into the modem log and it states "not synchronized"
Down was jumping at 7.2,3.6 and 2.5 Up was at 8.3 Sig to Noise 24.2 |
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dm145 join:2009-12-12 Clifton, NJ |
to richieace
Going on four days? Call for service! |
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That SNR of 24 is not good. It & the large fluctuation on the downstream/receive power definitely shows signal problems. |
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