dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
15
share rss forum feed


Jackarino
YacCity
Premium
join:2006-12-28
Allendale, NJ
kudos:1
Reviews:
·Vonage
·Sprint Mobile Br..
·Optimum Online
·ooma
·DIRECTV
reply to mbernste

Re: Online Ordering

Click for full size
Click for full size
Click for full size

root

join:2002-12-11

I think they realized some people these days don't always want to talk to another person to order service (especially the younger generation) so having the option to just click and order online really pays off...even if you don't really get the opportunity to get any promotion or deal out of it.


Bob4
Account deleted

join:2012-07-22
New Jersey
reply to Jackarino

The old system didn't allow you to order TV+OOL. At least the new system allows that.


dm145

join:2009-12-12
Clifton, NJ
reply to root

Works the other way too, customers waiting on hold will be informed that they can make changes online. Can see cv using this so they don't have to talk to people and negotiate deals.



DownTheShore
Honoring The Captain
Premium
join:2003-12-02
Beautiful NJ
kudos:13
reply to Jackarino

What's your link for that? When I access their site, I don't get all those options.



Jackarino
YacCity
Premium
join:2006-12-28
Allendale, NJ
kudos:1

I just went to www.optimum.com and then chose Pricing and Packages on the left, navigated to optimum online then the ultimate triple play.
--
Romney - Ryan 2012