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Shepherdstown, WV
reply to nfgbrian

Re: DSL Down in Jefferson County, WV

Down outside of Shepherdstown since around 7pm Sunday night. Put in a trouble ticket on Monday. Called again on Tuesday and they said there was the aforementioned outage in the Charles Town area and that my service *might* come up when that gets fixed.

The weird thing is the that the first CSR I talked to said the problem would be resolved in 2 to 3 weeks(?). Ehhh, ok, whatever. Maybe he was talking about the evening congestion issues? Or not.

Anyway...it was dead as dead can be this morning. I figure I'll call again to check later this afternoon.



Near Keyser it is out and they said it was a fiber damage issue no timeframe for repair