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AuthorAll Replies


NonBell

@avaya.com

reply to pulp46

Re: Bell Usage Meter counting LAN data?

Get him a separate router so Bell's combo unit will only see pppoe and nothing more. if he still see high usage, then he is acutally using more than he thinks, or someone hacks into the new router as soon as it is installed. (Make sure he turns off the wifi from Bell's combo unit).


pulp46
Premium
join:2003-01-28

said by NonBell :

Get him a separate router so Bell's combo unit will only see pppoe..

Yes, I would have been there with my DIR-655 within 5 minutes of him telling me about it... but he's 5 hours away, one way. LOL He's not handy with this stuff nor knows anyone who is. Those nutty combo jobs kinda dumb down people.

MaynardKrebs
Premium
join:2009-06-17
kudos:4

said by pulp46:

Yes, I would have been there with my DIR-655 within 5 minutes of him telling me about it... but he's 5 hours away, one way.

Talk him through an trial install of LogMeIn or any one of the remote control apps, then take control of his machine & router to see what's going on and make any required changes.

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