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vsavulian
Premium
join:2002-11-26
ON

[Cable] DHCP issues in Richmond Hill as of 10/11

Folks,

DHCP went down in Richmond Hill after midnight on 10/11.

Equipment reboot, changing the MAC on the router and connecting the computer straight to the modem didn't fix this issue.

Can you please investigate?

Thanks!


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33
If you are having issues, please post in the »TekSavvy Direct forum & we'll have a look.

Martin


vsavulian
Premium
join:2002-11-26
ON
reply to vsavulian
The DHCP issue has been resolved however a new IP range (198.84.208.x) was added to the Richmond Hill infrastructure, and it's not properly routed. On hold with tech support.


[root@edge edge]# traceroute -n 8.8.8.8
traceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 60 byte packets
1 12 ms 9 ms 8 ms 10.126.253.129
2 * * * Request timed out.
3 10 ms 19 ms 26 ms 24.52.255.94
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.