how-to block ads
PCInTechkeeping art alive since 1953PremiumReviews:
·Time Warner Cable
|reply to txx |
Re: roadrunner turbo with sb5101 ?
I have RR from TW's Central NY Syracuse Div. and went from Standard (15/1) to Turbo (25/2) a few months ago. I have a TW owned Moto SB5100, (Docsis 2.0) and asked if I needed a Doc 3 modem. They said absolutely NOT. So, now that I'm going to have to pay 4 bucks a month for my 6 yr. old Motorola SB5100, I will go out and buy a SB5101 for cheap ($22.-$25. on Ebay) since it WILL work for the Turbo. The prices for the Doc 3 approved modem, the SB6141, have gone through the roof in the last 2 weeks since the rate increase, er, "modem lease fee", whatever they call it, was announced. Had I known, I would have bought a 6141 when they were still within reach for me. (My Turbo speeds are working exactly as they should on the Doc 2 SB5100 series.) When, and IF they ever boost up to higher speeds here, (which I doubt I'll see in the next couple of years since we're always the last to get anything) then I'll spring for a Doc 3 modem.
I also have RR Turbo in CNY, using an SB5101. My download speeds fluctuate wildly. It may be 30 mbps, an hour later it's 9. I took my 5101 to a local TW office to upgrade modems(TW doesn't carry the SB6141, although they recommend it if you want to purchase your own). They told me I couldn't upgrade to the 3.0 modem unless I upgraded to RR Extreme. I've done lots of research, and I found many people having the same issue with download speed with the 5101. I also have a Cisco Linksys E1200 router, so it's not my router causing the fluctuating speed. The TW rep became annoyed when I complained about the fluctuating speed and the need to upgrade to a 3.0 modem for Turbo. She finally walked away from me, saying "I'm not going to stand here and argue with you". Needless to say, I still have a 5101, the 6141 cost is prohibitive(I found the same as another poster...the 6141 went from $99 at Amazon to $130 in 3 days). If TW was really concerned about their customers, they would have given me the 3.0 modem and be done with it, and I would have walked away happy. So now I'm going to pay $4 a month for what, IMO, is an under-performing modem.
Do your research carefully. I had a TW RCA DOCSIS 2.0 modem and went to service center to get a 3.0, they just laughed. So, I bought the SB6141. It is a great modem BUT TW provisions it in a way that they block you being able to configure any options. They tell me that this is not a problem, it is a feature... They are protecting me from myself in making changes that might not work. It is up and running but much slower than the old DOCSIS 2.0. These are the same folks that told me sometime back that the reason my service was down was probably because I had installed my ethernet cable wrong, to remove it and switch ends between the router and the NIC.
said by wilmoo13:??? The SB6141 is a dumb modem (only) and has no settings to change...
So, I bought the SB6141. It is a great modem BUT TW provisions it in a way that they block you being able to configure any options. ... They are protecting me from myself in making changes that might not work.