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M A R S
Premium
join:2001-06-15
Long Island
kudos:1

Dumb sales dpt

For what seems like 2 years now i have been OOL only. No TV from any provider. About 2 times a month i get some shit in the mail for $79 a mo for a year but only if i have TV from some one else. I often call and say i dont have TV form anyone but would love this deal. They say no and offer me $99+ that ends up at $120, i say the only deal i want is the $79 and they refuse.

So They could have made Almost $2000 from me in the past years but i guess not. It seems they only want to take people away form FiOS or Dish/TV and are not too concerned with people like me who dont have any kind of pay TV. I have been with CV in one incarnation or another since 1984. And OOL since it first came out. We cut the cord on black Friday 2010 and have lived with watching shows online since then.

I have told them i would be happy to pay $79 and i was calling a lot when they had the $69 deal but nope. So i just pay $49 for what i have now. And ill keep it that way.

Now how do i force them to stop sending me these offers i cant get and how do i force them to stop having a some clown randomly come to my home and offer me a deal i cant get because they dont want my money. Im so sick of these flyers and letters showing up and going right in the trash. I got 3 in this month.

Is there someone i can call?


TheWiseGuy
Dog And Butterfly
Premium,MVM
join:2002-07-04
East Stroudsburg, PA
kudos:3
Reviews:
·Optimum Online

From

»www.optimum.net/Privacy/Sub

Subscribers may choose not to receive promotional or marketing telephone calls or postal mailings regarding the Covered Services by contacting us at 1-888-425-2088 for placement on Cablevision's "Do Not Call" list or by contacting us at 1-888-425-2090 for placement on Cablevision's "Do Not Mail" list. Please note, any Subscriber requests after May 1, 2010 to be placed on the "Do Not Mail" list will only be effective for the 12-month period following such request. If Subscribers wish to continue to remain on the "Do Not Mail" list, Subscribers will need to make another request upon the expiration of the previous request. Please also note, "Do Not Call" and "Do Not Mail" requests may take up to thirty (30) days to become effective.

--
Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore.

hottboiinnc
ME

join:2003-10-15
Cleveland, OH
reply to M A R S

Well does the flyer say you must have another pay provider? if not tell them OTA is actually a provider and they must honor it. If they refuse to do so, send a snail mail letter to their legal department telling them if they don't honor their own flyer, that you'll take further action against them.



limegrass69
Here's my Posting tag

join:2008-05-28

Most of their lowball deals stipulate that you must show a bill from a competing provider (satellite or FiOS).



M A R S
Premium
join:2001-06-15
Long Island
kudos:1

said by limegrass69:

Most of their lowball deals stipulate that you must show a bill from a competing provider (satellite or FiOS).

Thats what they say. And i know this but i just give the a chance. Their loss.

rick0204

join:2009-05-20
North Bergen, NJ
reply to M A R S

It sounds like you want to add video to your service from CV. What I would do is call the disconnect department and tell the rep you are switching to Fios for the triple play. You will be offered a loyalty deal, probably the $90.00 triple play. I know you want to pay $79.00 but you could probably get the regular triple play for just $11.00 more. Even mention the flyer and maybe the disconnect department will honor it. Good luck!


Bob4
Account deleted

join:2012-07-22
New Jersey
Reviews:
·Optimum Online
reply to M A R S

Same thing happened to me. No TV service at all, but I'd get worthless letters in the mail twice a month for a deal that required showing them a Fios/satellite receipt.

I put myself on the do not call list, so CV doesn't keep annoying me. But I still get Kathy Filosa's semi-monthly love letter telling me to sign up for CV's phone service which won't save me any money.

said by some guy :
My love Letters from Kathy Filosa

...But every week, Kathy sends me a love letter, and offers me the Optimum Triple Play, I think it is a personal sales campaign, because I've never responded, or called them since 2003. But yet week after week, they send me the letter, or card. So if figure they have spent around 70 dollars the last few years sending me love notes, and yet, I still have resisted the seduction of getting hooked on their crack. I figure my phone and Internet right now is costing me around 45 dollars, so adding 15 more dollars for that is silly, and then another 30 for TV, is even more pointless. And I still don't want to have to pay for Madison Square Garden, or for sports channels that I'll never watch.

Kathy, your wasting your time and your money. At least change your sales pitch, throw some porn in there, a cute dog, try something different. But in the mean time, I'm going to write Kathy, and nicely ask here to leave me alone.
said by the same guy :
Kathy Filosa never quits, or at least her direct mail managers

All I hear is how tight money is, there is no money to do this or that, but yet, Cablevision can send me mail every two weeks offering the same fantastic deal for the last 4 years.

I guess they don't really track the results of their efforts, because they keep sending me crap.

I sent this via their website,

I am curious if any one there is paying any attention to your marketing efforts, because Katy Filosa sends me mail every two weeks with the same crappy offer from you, year after year. It never varies, it never changes.

I am not interested; please tell your computer to stop wasting paper, polluting with inks and toner and wasting energy delivering mail to my home please.

Morons, No wonder cable customers are up in arms.

Bob4
Account deleted

join:2012-07-22
New Jersey

Oh, and Kathy Filosa's love letters used to start out with "Dear neighbor," like she lived on my street. I'm quite sure she doesn't even live in New Jersey.



IllIlIlllIll
EliteData
Premium
join:2003-07-06
Hampton Bays, NY
kudos:7

shes not bad lookin..



HardwareGeek

join:2003-11-15
Brooklyn, NY
reply to M A R S

Just tell them that's not what the flyer says. I done it before.
--
Email/MSN: Michael at hardwaregeeks.comAIM: MikeR35292



Jackarino
YacCity
Premium
join:2006-12-28
Allendale, NJ
kudos:1

Sometimes they know what u are trying to pull over on them, in this case it's not really pulling the shade over their eyes, but u get the gist.
--
Romney - Ryan 2012


RayGeode

join:2004-07-21
Norwalk, CT
reply to M A R S

I kept getting mailed to use OOL voice for our business telephone until finally i called and told them what we need here which of course they couldn't provide. So i just hung up, disgusted with my waste of time.

The same dumb sales guy calls me the next day just to hang up in my ear! The nerve of some people. Strange , i haven't gotten those offers in a really long time. I wonder what happen........



Rateboost

@optonline.net
reply to M A R S

You pay too much I have boost too and I only pay $30


PX Eliezer7
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
reply to M A R S

said by M A R S:

Im so sick of these flyers and letters showing up and going right in the trash. I got 3 in this month.

I don't blame you for being pissed off.

--------------------------

Hey, I have Optimum, but I get several letters a month from COMCAST even though Comcast does NOT serve my address!

Comcast's computers are confused as to their service territory....


jaa
Premium
join:2000-06-13
kudos:2
Reviews:
·Vonage
·Optimum Online
reply to M A R S

said by M A R S:

Im so sick of these flyers and letters showing up and going right in the trash.

In the future you might consider recycling them.
--
NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists.


M A R S
Premium
join:2001-06-15
Long Island
kudos:1

said by jaa:

said by M A R S:

Im so sick of these flyers and letters showing up and going right in the trash.

In the future you might consider recycling them.

Now that its colder out, ill just burn them


jaa
Premium
join:2000-06-13
kudos:2

There you go - reuse!



Visite

@optonline.net
reply to PX Eliezer7

I know of a optimum employee who gets these offers twice a month also. Already with active acct. A lot of paper/money wasted.



RickNY
Premium
join:2000-11-02
Farmingville, NY
reply to Rateboost

said by Rateboost :

You pay too much I have boost too and I only pay $30

With what else?


Rateboost

@optonline.net

Nothing else