said by kenmanblue:I have to report that the comment made that DVR control, anyroom DVR, Guide 2.0 are available anywhere in Florida where S/A new cable boxes are in use is NOT TRUE. I live in Boynton Beach FL, and have one RNG 200n, and two RNG 150n cable boxes. While heavily advertised, none of those services is available, even though it says they are when I key in my account online. I placed several calls and spent a couple hours on the phone with several CSRs. They escalated the call and did 10 days of research. They then called me back to say they're sorry but implementation in our area is delayed. No date was given as to when it will be available.
Have you posted this in Comcast's Ted Hodgins, Sr. Director, Video Product Development - Navigation, in Media & Entertainment, "New Guide for Scientific Atlanta Cable Boxes" blog and if so what was his response?
His blog is at:
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blog.comcast.com/2010/05 ··· xes.htmlMaybe, he can explain what is going on.