| [Cable HSI] Packet loss once again in CoMo I am again experiencing outbound packet loss. This occurance is nothing new as I have experienced it a few times earlier this year with no solid resolution, usually just clears up hours later.
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This morning, experiencing some more packet loss. |
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 MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75 | If you would like to send me an IM with your phone number or account number I would be happy to check your connection to see what could be causing this packet loss. |
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| reply to trunkmonkee
Like this tonight. As Chad as stated, area supervisor is notified but no solution or update today. |
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| I've lost Internet service tonight between 6:30pm and 7pm. It just came back up around 5 mins ago.. it's 7.05pm now in Columbia, MO.
Is this rain issue again? |
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| reply to trunkmonkee
The weekend packet loss was worse! This is getting out of hand again. I can't believe I pay for this service (or lack there of). |
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| reply to trunkmonkee
unreliable speeds too
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MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75 | There is still an area issue. I have re-escalated this issue to Area Management. |
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| reply to trunkmonkee
Keeping this up to date. I will respond with better results (I hope). |
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MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75 | Thank you for the update. |
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| reply to trunkmonkee
This is what I got tonight. I saw a lot of Mediacom Tech activity in the neighborhood today but no improvement. |
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MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75 | reply to trunkmonkee
Techs will continue to work on this issue today. |
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| reply to trunkmonkee
This is even worse. I couldn't get a snapshot of it when it was really bad 50-60% loss. |
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| Nov 4th 10:30am..Outage north side of Columbia.
Not sure what's going on. Tech support says.. thanks for reporting but they have not got any notification. basically goes thru same troubleshooting process.. reboot modem, unplug cable, power off/on.
TV ok. Phone out. Internet out.
Another unscheduled maintenance? |
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MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75 | I am currently showing there is a service interruption in Columbia that we are working to restore now. |
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| reply to trunkmonkee
After seeing some more trucks around the neighborhood things seem to be much better. Let see how long we go this time.
Thanks again Chad for all you do. |
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MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75 | I am glad this issue was resolved. Let me know if you have any other issues! |
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