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CenturyLink
join:2009-03-09
Boise, ID

CenturyLink

Member

RE: Mech, Here2Help

Hey Mech, so sorry to hear that your service has not peformed as we all expect. I realize based on your post you have gone through lots of troubleshooting steps and I want to help get things fixed. Our team works with the best of our technical experts and field support engineers. If you will send us your account information & contact details, we can assist you further.

TalkToUs@Centurylink.com

Thanks, Rich
Centurylink Help Team
mech
join:2012-10-24
Copperas Cove, TX

mech

Member

Thanks but it was magically fixed the next morning after i posted. So apparently the last tech i talked to that had me jump thought all the hoops fixed it or its a fluke . They said they would send someone out Tuesday,but its been working for 2 days solid and i am averaging somewhere around 1.44Mbps and that is closde enout to 1.5Mbit as i had ever hoped. So all is well.

Now if they would credit me for the bad 4 months of .25Mbps i have had.. lol

Mech