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Acanac Inc
Premium
join:2007-03-05
Mississauga, ON

reply to pssed off

Re: ACANAC

I am sorry to hear about your problems. If I can help please let me know.

AS for being trapped this is not the case at all. You can leave at any time. We would just charge you at the rate you call on and return you the rest. For example if you took a 12 month plan and are 6 months into it we would charge you at the 6 month rate and return the remainder.

Once again I am here to help.

hickins

join:2009-05-27
Burlington, ON
Reviews:
·Distributel Cable
·Acanac
·InPhonex
·Cogeco Cable

Thanks! I'm happy that you guys care to read what we have to say!

I got a refund yesterday (after 6 weeks), but it is around 100$ less the amount I paid, I ran the numbers and the only combination that worked is the (service fees+dry loop) and it looks like you guys didn't refund the service activation fees which is 76+tax. It doesn't make sense to pay 100$ to try your service and find out that it doesn't work for me, does it?
I think there is still something wrong because your Ad says Full refund, unless I missed something...


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