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mlerner
Premium
join:2000-11-25
Nepean, ON
kudos:5
reply to Stats

Re: CCTS Annual Report

Interesting, Globalive has no complaints and Mobilicity has 45.

Ah, I see split names even though Globalive and Wind Mobile is basically the same thing.


hm

@videotron.ca
"Accepted" complaints, top 5:

Comwave: 191
Acanac Inc.: 78
ACN Canada: 68
Distributel + 3web: 42
TekSavvy: 32

Excluded Primus since they also do mobile, which the others do not. And which, per the CCTS, has the highest number of complaints. So we can't distinguish/compare them. The other resellers we can.

Not sure if I missed any in the top 5.

I didn't notice if they break down each company per service offered. They should.

resa1983
Premium
join:2008-03-10
North York, ON
kudos:10
reply to mlerner
said by mlerner:

Interesting, Globalive has no complaints and Mobilicity has 45.

Check under Wind Mobile. 391 accepted complaints. 311 resolved. None which went past investigation phase.
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