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NightOwl2

join:2012-03-19
reply to AliceZ

Re: [TWC] Service our in Queens, NY?

I'm not sure what number you are using, but 1-800-892-4357 (1-800-TWC-HELP) is posted on the TWCUntangled Blog regarding all customers in NY and NE area affected by Sandy.



AliceZ

join:2007-06-24
EST

Yes, that is the number I have been calling and continue to get the recorded message. Everyone in my building is reporting the same. As I said: Guess we will never know when the service will be "up and running" again. And I don't know how we will know when the service has been restored, other than to keep turning the Box/TV on.
(My orginal reason for posting this thread was (just) to make sure there was nothing wrong with my Box/TV. I thought other people in my area would post that they were having same problem.)



bbchris2nd
Joke Factory

join:2010-09-03
Australia

said by AliceZ:

Everyone in my building is reporting the same.

You have the answer now. There's nothing wrong with your Box/TV.
--
Be brave even if you're not. Pretend to be. No one can tell the difference.