Re: [INTERNET] - What to do when you experience a DDoS attack?
The conclusion:
Yes, I was running an Open DNS Server. My bad. I did not understand the concept of recursion. Hopefully I am now running a Closed DNS server for my domain names.
But: there is an inherent problem in Cogeco's only using the 'official' Cogeco email to communicate the problem to me. I understand there is a fix in process for this but it is curious in the multiple times that I called technical support they were not able to know I had received such notices as well.
But: there is an inherent problem in Cogeco's only using the 'official' Cogeco email to communicate the problem to me. I understand there is a fix in process for this but it is curious in the multiple times that I called technical support they were not able to know I had received such notices as well.
Personally, I feel it should be procedural to ask the customer if their primary email address will be their Cogeco email address or a pre-existing email address and if it's a pre-existing address, use that as the primary contact for all communications.
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