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ZubairAlam

join:2012-11-03
Brossard, QC
reply to ZubairAlam

Re: Intermittent Disconnection and Forever waiting time on phone

Hi Again,

I would like to thank you Liz (TSIElizabeth
-TechSavvy Support) for getting in touch that quick , I can confirm she did some troubleshooting and opened up a ticket with Bell Canada and stated that the issue will be resolved within 48 hours.

so, eventually that wait last more than an hour and someone responded evnetually after approx. an hour and 5 minutes .Now , I am wondering , should everyone start posting their problems in this forum ? instead of waiting more than an hour on the phone at (Technical Support 1.877.357.2889 or Customer Support 1.877.779.1575 )

Thanks

Zubair


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33
You can post in the »TekSavvy Direct securely, but if you post @ 11PM & we're not in, then you may not be answered until the next morning. So it really depends on you. Calling in could be quicker in some occasions.

Martin