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J E F F
Whatta Ya Think About Dat?
Premium
join:2004-04-01
Kitchener, ON
kudos:1
Reviews:
·Rogers Portable ..
·WIND Mobile
·Rogers Hi-Speed
·magicjack.com

reply to Russ

Re: Grocery Store Checkout Lane Light

She may have forgotten to turn off the light. She likely asked the manager if she could check you out (pardon the pun) w/o ruining her break.

Doesn't your wal*mart have that line with 12 cashiers? I never use the stand alone lines...
--
If you can't explain it simply, you don't understand it well enough. - Albert Einstein

Russ

join:2011-03-17
Houston, TX
kudos:1

said by J E F F:

She may have forgotten to turn off the light. She likely asked the manager if she could check you out (pardon the pun) w/o ruining her break.

Doesn't your wal*mart have that line with 12 cashiers? I never use the stand alone lines...

She turned off the light in the middle of checking out the person in front of me. I saw her turn off the light and thought she would go ahead and check me out since I was already in line when she turned off the light. When she finished checking out the person in front of me she left the cash register and I had to go chase her down.

When I got her attention, I asked her to check me out but she said that she was going to talk to the manager. She also claimed that she turned off the light before I got in line. I told her I wanted to see the manager, also. I thought she would bring the manager back with her. When I got back to the grocery cart, the customers in the next line confirmed the light was on when I got in line.

When she came back, she was alone but she went ahead and checked me out. She said that she had just started her shift and was assigned to check out the person in front of me at this cash register. I think she went to talk to the manager to have the money in the cash register reconciled.

She should have turned off the light when she first got to the cash register before she started checking out the person. If she had done that, I would not have gotten in that line.

I will check for a line that has multiple cashiers. There are some self checkout lines that I will look into using.
--
SA 8300 HD DVRs with Patched S25 Guide
Links:
'S25 Guide Blog' 'Schedule' 'Info' 'Patch Thread'


Hall
Premium,MVM
join:2000-04-28
Dayton, OH
kudos:2

I'm curious, what resolution do you want in the end ?



Bruschi

join:2001-04-16
Cape Cod

What everybody else wants. FREE groceries for life
--
Professional student pilot!


kherr
Premium
join:2000-09-04
Collinsville, IL

reply to Hall
He should have just left the cart and walk out the door .......
If the checker leaves, she leaves. Life still goes on .....



J E F F
Whatta Ya Think About Dat?
Premium
join:2004-04-01
Kitchener, ON
kudos:1
Reviews:
·Rogers Portable ..
·WIND Mobile
·Rogers Hi-Speed
·magicjack.com

reply to Russ
Likely she had to have the register reconciled.

That has happened to me a number of times, they'll check out and woman or senior in front of me, shut their light down, reconcile, talk to cash office, and come back with a new money bag. Pisses me off. Self-serve is a good way to go too.
--
If you can't explain it simply, you don't understand it well enough. - Albert Einstein


Russ

join:2011-03-17
Houston, TX
kudos:1

reply to Hall

said by Hall:

I'm curious, what resolution do you want in the end ?

I wanted to be checked out without having to go to the end of another line and that is what happened.

I was curious on what other people thought should happen when the grocery store checkout lane light is turned off. Should the customers currently in line be forced to go to the end of another line or should the cashier check out everybody currently in line when the light is turned off?

From the previous replies, people have different opinions.
--
SA 8300 HD DVRs with Patched S25 Guide
Links:
'S25 Guide Blog' 'Schedule' 'Info' 'Patch Thread'

Russ

join:2011-03-17
Houston, TX
kudos:1

reply to kherr

said by kherr:

He should have just left the cart and walk out the door .......
If the checker leaves, she leaves. Life still goes on .....

I thought about doing that, and probably would have if the cashier hadn't come back and checked me out. The problem with that is I needed the food and would have to go to another store and start shopping all over again.
--
SA 8300 HD DVRs with Patched S25 Guide
Links:
'S25 Guide Blog' 'Schedule' 'Info' 'Patch Thread'


Oh_No
Trogglus normalus

join:2011-05-21
Chicago, IL

reply to J E F F

said by J E F F:

She may have forgotten to turn off the light. She likely asked the manager if she could check you out (pardon the pun) w/o ruining her break.

Doesn't your wal*mart have that line with 12 cashiers? I never use the stand alone lines...

Most walmarts dont have the one line to 12 register setups.
In canada it might be more common, but in the US it is very rare.


J E F F
Whatta Ya Think About Dat?
Premium
join:2004-04-01
Kitchener, ON
kudos:1
Reviews:
·Rogers Portable ..
·WIND Mobile
·Rogers Hi-Speed
·magicjack.com

said by Oh_No:

said by J E F F:

She may have forgotten to turn off the light. She likely asked the manager if she could check you out (pardon the pun) w/o ruining her break.

Doesn't your wal*mart have that line with 12 cashiers? I never use the stand alone lines...

Most walmarts dont have the one line to 12 register setups.
In canada it might be more common, but in the US it is very rare.

Probably not at all of them. I'm guess at the 7 Wal*Marts in this city 5 or 6 have the check-out with 12 registers. The one at the mall I don't think has one. They even got rid of the self-servce IIRC.

The only issue with the multi-register lines is if they only have 3 or 4 operators.

Over time, at the grocery stores, I've grown frustrated at the idiots who take 40 items to the 1-10 item lane....
--
If you can't explain it simply, you don't understand it well enough. - Albert Einstein


Oh_No
Trogglus normalus

join:2011-05-21
Chicago, IL

said by J E F F:

said by Oh_No:

said by J E F F:

She may have forgotten to turn off the light. She likely asked the manager if she could check you out (pardon the pun) w/o ruining her break.

Doesn't your wal*mart have that line with 12 cashiers? I never use the stand alone lines...

Most walmarts dont have the one line to 12 register setups.
In canada it might be more common, but in the US it is very rare.

Probably not at all of them. I'm guess at the 7 Wal*Marts in this city 5 or 6 have the check-out with 12 registers. The one at the mall I don't think has one. They even got rid of the self-servce IIRC.

The only issue with the multi-register lines is if they only have 3 or 4 operators.

Over time, at the grocery stores, I've grown frustrated at the idiots who take 40 items to the 1-10 item lane....

It is debatable on if that is OK.
It all depends on the cashier, how they have their cart organized, how many multiples they buy, but someone with 40 items could easily check out faster than someone with 10.

Look at self checkout.
I will take a cart full of 30 to 40 items and have it all scanned and bagged before someone next to me can do 10 to 15 items.
I can do the 40 items faster in self checkout than every cashier at my local stores can do with their normal register.

I guess your frustration is with someone incompetent at life or a cashier who is a waste of oxygen trying to check out 40 items as slow as possible.


Hall
Premium,MVM
join:2000-04-28
Dayton, OH
kudos:2

said by Oh_No:

Look at self checkout.
I will take a cart full of 30 to 40 items and have it all scanned and bagged before someone next to me can do 10 to 15 items.
I can do the 40 items faster in self checkout than every cashier at my local stores can do with their normal register.

You're special... and exaggerating, I think... 1) Every self-checkout machine I've seen is stupidly slow and 2) they're all typically for a smaller # of items in that they have extremely limited bagging space.

Russ

join:2011-03-17
Houston, TX
kudos:1

Speaking of bagging, the Walmart in Houston I went to has a machine that contains plastic bags that rotate. If you buy lots of groceries, what happens if you don't take the bags off as they are filled and each bag position fills up? Does the cashier just stop filling bags or can another bag be filled at the same position? It is hard to keep track of all the bags.



Hall
Premium,MVM
join:2000-04-28
Dayton, OH
kudos:2

Those are "normal" at the Wal-marts here. As they are filled up, you put them in your shopping cart to take to your car !


Russ

join:2011-03-17
Houston, TX
kudos:1

I understand that, but if I am watching the cashier to make sure I don't get double charged for an item because it was scanned twice, etc.



Poorfellow

join:2008-03-16
New York, NY

said by Russ:

I understand that, but if I am watching the cashier to make sure I don't get double charged for an item because it was scanned twice, etc.

Your life seems very difficult and stressful.

Russ

join:2011-03-17
Houston, TX
kudos:1

My question was more out of curiosity than anything else.



Xioden
Premium
join:2008-06-10
Monticello, NY
kudos:1

reply to Russ

said by Russ:

I understand that, but if I am watching the cashier to make sure I don't get double charged for an item because it was scanned twice, etc.

The Walmart here it's a miracle if they scan more than one item every 10 seconds, so there is plenty of time to take the bags from the spinning bag holder.


Oh_No
Trogglus normalus

join:2011-05-21
Chicago, IL

reply to Hall

said by Hall:

said by Oh_No:

Look at self checkout.
I will take a cart full of 30 to 40 items and have it all scanned and bagged before someone next to me can do 10 to 15 items.
I can do the 40 items faster in self checkout than every cashier at my local stores can do with their normal register.

You're special... and exaggerating, I think... 1) Every self-checkout machine I've seen is stupidly slow and 2) they're all typically for a smaller # of items in that they have extremely limited bagging space.

Self checkouts are not slow, just the prompts are.
You can scan and bag quickly. You have to make sure you put the item onto the bagging scale as quickly as possible.
Also your cart needs to be pre-organized for quick bagging to minimize reaching, movement, and fumbling with items.
The bagging organization needs to take into account stacking the backs on the bagging scale so it wont prompt for an employee to approve skipping bagging.

I am not exaggerating about my quickness at checkout.


thegeek
Premium
join:2008-02-21
right here
kudos:2
Reviews:
·Suddenlink

About 7 years ago a Walmart in Shawnee, KS had the most awesome self checkouts. You would scan your item and then place it on a conveyor belt that weighed the item and moved it to the bagging area. You could unload an entire cart full of items extremely fast. It was ready to scan another item before you could get your hands on the next item to scan. I loved it. Then I moved and couldn't shop at that store anymore. I've never seen another self checkout like it anywhere. I have no idea if it is still like that there or not. But it was 7 years ago so they've likely changed it by now.


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