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JoeSchmoe007
Premium
join:2003-01-19
Brooklyn, NY

[Optimum Voice] How was phone service during power outage?

I only have internet from CV and would like to now.

After you lost power if you have Optimum Voice I assume you have a battery in your cable modem.

Did you phone service keep working? For how long?

frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:3
This is not a normal situation. You can always hook up your modem to a UPS, or ask neighbors their experience. A local business with Optimum service would probably be able to give a lot of info.


Jackarino
YacCity
Premium
join:2006-12-28
Allendale, NJ
kudos:1
reply to JoeSchmoe007
The battery should keep the phone service going for a few hours
--
Romney - Ryan 2012

JoeSchmoe007
Premium
join:2003-01-19
Brooklyn, NY
Reviews:
·Optimum Online
said by Jackarino:

The battery should keep the phone service going for a few hours

I know that this is the case in theory. I was wondering about actual experience.


limegrass69
Here's my Posting tag

join:2008-05-28
reply to JoeSchmoe007
My OOL service worked for about 6 hours until the modem battery died. My neighbor (has a generator) had all 3 services for about 18 hours after we lost power.

All 3 services were out for about 2.5 days after the power came back on.

YMMV

majortom1029

join:2006-10-19
Lindenhurst, NY
kudos:1
reply to JoeSchmoe007
The problem is how long do the nodes battery backup last. You can connect the modem to a generator but if the node is out of power you will still lose service.


Tech

@optonline.net
The nodes will stay up about 6 hours on battery depending on the load. CV techs are on generator powering the node and in some instances there are unmanned generator chained to power supplies


Jmartz

join:2000-07-20
Tenafly, NJ
reply to JoeSchmoe007
Unless of course the lines go down with the electric... then it stops working instantly. Your results will vary depending on the situation.

Bob4
Account deleted

join:2012-07-22
New Jersey
Reviews:
·Optimum Online
reply to Tech
said by Tech :

CV techs are on generator powering the node and in some instances there are unmanned generator chained to power supplies

I saw no evidence of this in my neighborhood during the past week. Also OptWiFi hotspots in blacked-out areas were not working until power was restored.

TheWiseGuy
Dog And Butterfly
Premium,MVM
join:2002-07-04
East Stroudsburg, PA
kudos:3
said by Bob4:

said by Tech :

CV techs are on generator powering the node and in some instances there are unmanned generator chained to power supplies

I saw no evidence of this in my neighborhood during the past week. Also OptWiFi hotspots in blacked-out areas were not working until power was restored.

Optimum WiFi was working here and as far as I can tell almost the whole neighborhood was out. I used it in at least 4 spots were the cross streets power was out.
--
Warning, If you post nonsense and use misinformation and are here to argue based on those methods, you will be put on ignore.

rtbond

join:2007-11-28
Hopatcong, NJ
reply to JoeSchmoe007
My phone service went out with the electric, despite the Cable Modem being locally backed-up. I assume the event (e.g., falling tree) that took out the commercial power also took out the HFC network.

Normally I get at least a couple of hours of phone service after AC power is lost.


blohner

join:2002-06-26
Cortlandt Manor, NY
Reviews:
·ooma
·Google Voice
·Optimum Online
reply to Tech
I saw that on nodes but never (so far) on additional Alpha boxes that power line amps... e.g. I was out for a week because of this... Just got OOL back last night... FIOS would have made a killing had they ad any sense: My ONT was still showing good path to the CO - but VZ was unwilling to setup without a site visit... they never change.... OOL came back when power was restored to the primary running to the alpha box.... In retrospect I am happy that I had power without OOL vs. OOL without power... Of course a more reliant network topology will be a must going forward - I don't think Sandy is an 'if it happens again' but more of a 'when will it happen next' event... All Utilities will need to wake up to this quickly...
--
I am addicted to speed --- Boost + speed that is ---


JayinNj

@comcastbusiness.net
reply to JoeSchmoe007
As soon as the power was out, cable, internet, voice was out. It didn't seem to be backed up at all. I had my generator running right away and never got a signal. I don't believe the lines were taken out locally at least since every thing is underground.


Gest

@optonline.net
reply to TheWiseGuy
If your whole nieghborhood was out then most likely every power supply may have been out 1-4 or more. There not gonna put that many generators for houses that dont have electric. Maybe a few houses with generators may have benefited but overall no


jaa
Premium
join:2000-06-13
kudos:2
Reviews:
·Vonage
·Optimum Online
We never lost power, but CV services were out for 5 days. Came right on when they restored power to the street where the node is.

Happens to us each storm - never seen a CV generator.
--
NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists.


limegrass69
Here's my Posting tag

join:2008-05-28
I saw one in Bedford, NY this morning. It was being watched by a Cablevision tech.


kdshapiro

join:2000-03-29
Eatontown, NJ
reply to JoeSchmoe007
TV, Internet and Phone went out with the power, despite that I have a UPS hooked to the computer equipment. Power was out for 8 days. edit - as another poster state wifi hotspots were also disabled.
--
Ken


Gest

@optonline.net
reply to jaa
Are you on longisland jaa?


Jmartz

join:2000-07-20
Tenafly, NJ
reply to JoeSchmoe007
My parents cable service went out hours before they lost electric. They were told that there was flooding and equipment damage at the head-end. Then the electric went out for 4 days. Then it came back and the Optimum was still out... it came back a day later then for 2 days after that it would go out for several hours at a time and then come back. I think it's safe to say that every outage is different and could be caused by a magnitude of different things..