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compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma
·Virgin Mobile Br..
·Charter

2 edits

[HSI] Login for Cisco DPC3008 to see Logs and Detailed stats

Click for full size
Anyone know the username and password for the Cisco DPC3008 D3 modem?
To see the modem logs and more details about the connection status?


compuguybna

join:2009-06-17
Nashville, TN

Am I the only one who has this modem???


whoaru99

join:2003-12-17

I have a Ubee, but what have you tried so far?

I'd start with stuff like this...admin, admin; user,user; admin,(blank); user,(blank), etc.



compuguybna

join:2009-06-17
Nashville, TN
reply to compuguybna

All the obvious have been tried.

just like on a UBEE its "admin" and "cableroot"...

something probably Charter had programmed in the firmware.


cryptic1911

join:2010-01-24
Willimantic, CT
reply to compuguybna

I'd love to get this too.. I miss my old ubee modem where I could see all the error logs and stuff. This modem is nicer, but I don't like being locked out



cork1958
Cork
Premium
join:2000-02-26
reply to compuguybna

Just did a few searches for those, as I'm sure you have, and ALL results basically say it isn't possible anymore, unless you can get them from Charter, due to config files installed by ISP.
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koma3504
Advocate
Premium
join:2004-06-22
North Richland Hills, TX

thats because they do not want you to have the logs; so ya cant prove the problem is on there end.



DrDrew
That others may surf
Premium
join:2009-01-28
SoCal
kudos:15

1 edit

said by koma3504:

thats because they do not want you to have the logs; so ya cant prove the problem is on there end.

this is nothing new. The restricted access has been pretty standard on Cisco modems.... which they inherited from Linksys (early Linksys were rebadged SA) and Scientific Atlanta which had similar default configuration. Look up DPX-110

They have 3 levels of diagnostic config access: full, limited, and none. Default config set it to limited. The ISP has to specify in the config file if they want something else, like full or none. If they didn't specify (as most don't) the access was left at limited.

»Scientific-Atlants Admin page?
»Adelphia High Speed Internet »FAQ: Accessing modem diagnosic screens.
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wizkid6

join:2002-03-31
Opelika, AL
reply to compuguybna

You could try docsisdiag and change the offending line that prevents access...



orth

@charter.com
reply to compuguybna

I can't guarantee this will work but try 192.168.100.1 and chtruser and charter for it and see if that lets you in.



compuguybna

join:2009-06-17
Nashville, TN

NOPE!

said by orth :

I can't guarantee this will work but try 192.168.100.1 and chtruser and charter for it and see if that lets you in.


CHTR BBT

join:2012-11-09
Paris, TN

try this 192.168.100.1 and chtrtech and charter
or try chtrtech and Charter@11in



anhisr

join:2001-12-01
Ballwin, MO
reply to orth

took the log in but, got me nothing new



compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma
·Virgin Mobile Br..
·Charter
reply to CHTR BBT

NOPE! none of these are working.

said by CHTR BBT:

try this 192.168.100.1 and chtrtech and charter
or try chtrtech and Charter@11in


SebastianLee

join:2011-11-17
Roswell, GA

Unhook the coax, power cycle the router then try accessing the router without it connected to Charter. I can access the logs and detailed stats that way on my DCP3010 without logging in.



DrDrew
That others may surf
Premium
join:2009-01-28
SoCal
kudos:15
reply to compuguybna

Does this page work?
»192.168.100.1/_aslvl.asp



compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma
·Virgin Mobile Br..
·Charter

NOPE.

said by DrDrew:

Does this page work?
»192.168.100.1/_aslvl.asp



compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma
·Virgin Mobile Br..
·Charter
reply to SebastianLee

No go. A charter tech is coming out here Monday, I'll just ask him if he knows (surely).

said by SebastianLee:

Unhook the coax, power cycle the router then try accessing the router without it connected to Charter. I can access the logs and detailed stats that way on my DCP3010 without logging in.



INtheKnow

@charter.com

Try: UN Pass URL
Cisco DPC2325 chtrtech charter 192.168.100.1
Cisco DPC3825 (713a) chtrtech charter 192.168.100.1
Cisco DPC3825 (120412a) chtrtech Charter@11in 192.168.100.1


cryptic1911

join:2010-01-24
Willimantic, CT

chtrtech / charter worked for mine just now!

thanks man



compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma
·Virgin Mobile Br..
·Charter
reply to compuguybna

Anyone else? None of these login's have worked.

Again, this is the Cisco DPC3008. the one Charter is currently providing.
Been sorta laggy in the past few days (same thing i was experiencing earlier). Need to check out the modem logs.

There is no way to look at the DOCSIS logs without this login and password. Only want to see these logs, not to change anything (why would i screw up any settings?)



norton

join:2005-08-03
Howard City, MI
reply to cryptic1911

++


cryptic1911

join:2010-01-24
Willimantic, CT
reply to INtheKnow

Oh and just to clarify, I have a DPC3010, and the chtrtech / charter login worked for me



compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma
·Virgin Mobile Br..
·Charter

Not sure of the major differences in the 3008 and the 3010.

said by cryptic1911:

Oh and just to clarify, I have a DPC3010, and the chtrtech / charter login worked for me



cork1958
Cork
Premium
join:2000-02-26

Still a no go, huh?

Fine piece of equipment you have there!!



anhisr

join:2001-12-01
Ballwin, MO

chtrtech/charter worked



compuguybna

join:2009-06-17
Nashville, TN

On the DPC 3008 ? ? ? ? ? ?

said by anhisr:

chtrtech/charter worked



nightshade74
Yet another genxer
Premium
join:2004-11-06
Prattville, AL

said by compuguybna:

On the DPC 3008 ? ? ? ? ? ?

On the DPC 3010 it works -- but still doesnt give
any access to 'log data'.

What happens if you leave everything blank and click
"Login"?

Warboy

join:2008-12-20
Kansas City, MO

This worked for me on my DPC3008 but only gave me a logout button.



compuguybna

join:2009-06-17
Nashville, TN
reply to compuguybna

Any "login info" provided that doesn't provide access to the modem logs really isn't a useful login, is it?