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compuguybna
join:2009-06-17
Nashville, TN

2 edits

compuguybna

Member

[HSI] Login for Cisco DPC3008 to see Logs and Detailed stats

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Anyone know the username and password for the Cisco DPC3008 D3 modem?
To see the modem logs and more details about the connection status?
compuguybna

compuguybna

Member

Am I the only one who has this modem???
whoaru99
join:2003-12-17

whoaru99

Member

I have a Ubee, but what have you tried so far?

I'd start with stuff like this...admin, admin; user,user; admin,(blank); user,(blank), etc.

compuguybna
join:2009-06-17
Nashville, TN

compuguybna

Member

All the obvious have been tried.

just like on a UBEE its "admin" and "cableroot"...

something probably Charter had programmed in the firmware.
cryptic1911
join:2010-01-24
Willimantic, CT

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I'd love to get this too.. I miss my old ubee modem where I could see all the error logs and stuff. This modem is nicer, but I don't like being locked out

cork1958
Cork
Premium Member
join:2000-02-26

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Just did a few searches for those, as I'm sure you have, and ALL results basically say it isn't possible anymore, unless you can get them from Charter, due to config files installed by ISP.

koma3504
Advocate
Premium Member
join:2004-06-22
Granbury, TX

koma3504

Premium Member

thats because they do not want you to have the logs; so ya cant prove the problem is on there end.

DocDrew
How can I help?
Premium Member
join:2009-01-28
SoCal
Ubee E31U2V1
Technicolor TC4400
Linksys EA6900

1 edit

DocDrew

Premium Member

said by koma3504:

thats because they do not want you to have the logs; so ya cant prove the problem is on there end.

this is nothing new. The restricted access has been pretty standard on Cisco modems.... which they inherited from Linksys (early Linksys were rebadged SA) and Scientific Atlanta which had similar default configuration. Look up DPX-110

They have 3 levels of diagnostic config access: full, limited, and none. Default config set it to limited. The ISP has to specify in the config file if they want something else, like full or none. If they didn't specify (as most don't) the access was left at limited.

»Scientific-Atlants Admin page?
»Adelphia High Speed Internet »FAQ: Accessing modem diagnosic screens.

wizkid6
join:2002-03-31
Opelika, AL

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You could try docsisdiag and change the offending line that prevents access...

orth
@charter.com

orth to compuguybna

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I can't guarantee this will work but try 192.168.100.1 and chtruser and charter for it and see if that lets you in.

compuguybna
join:2009-06-17
Nashville, TN

compuguybna

Member

NOPE!
said by orth :

I can't guarantee this will work but try 192.168.100.1 and chtruser and charter for it and see if that lets you in.

CHTR BBT
join:2012-11-09
Paris, TN

CHTR BBT

Member

try this 192.168.100.1 and chtrtech and charter
or try chtrtech and Charter@11in

anhisr
join:2001-12-01
Ballwin, MO

anhisr to orth

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took the log in but, got me nothing new

compuguybna
join:2009-06-17
Nashville, TN

compuguybna to CHTR BBT

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to CHTR BBT
NOPE! none of these are working.
said by CHTR BBT:

try this 192.168.100.1 and chtrtech and charter
or try chtrtech and Charter@11in

SebastianLee
join:2011-11-17
Roswell, GA

SebastianLee

Member

Unhook the coax, power cycle the router then try accessing the router without it connected to Charter. I can access the logs and detailed stats that way on my DCP3010 without logging in.

DocDrew
How can I help?
Premium Member
join:2009-01-28
SoCal

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Does this page work?
»192.168.100.1/_aslvl.asp

compuguybna
join:2009-06-17
Nashville, TN

compuguybna

Member

NOPE.
said by DocDrew:

Does this page work?
»192.168.100.1/_aslvl.asp

compuguybna

compuguybna to SebastianLee

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to SebastianLee
No go. A charter tech is coming out here Monday, I'll just ask him if he knows (surely).
said by SebastianLee:

Unhook the coax, power cycle the router then try accessing the router without it connected to Charter. I can access the logs and detailed stats that way on my DCP3010 without logging in.


INtheKnow
@charter.com

INtheKnow

Anon

Try: UN Pass URL
Cisco DPC2325 chtrtech charter 192.168.100.1
Cisco DPC3825 (713a) chtrtech charter 192.168.100.1
Cisco DPC3825 (120412a) chtrtech Charter@11in 192.168.100.1
cryptic1911
join:2010-01-24
Willimantic, CT

cryptic1911

Member

chtrtech / charter worked for mine just now!

thanks man

compuguybna
join:2009-06-17
Nashville, TN

compuguybna

Member

Anyone else? None of these login's have worked.

Again, this is the Cisco DPC3008. the one Charter is currently providing.
Been sorta laggy in the past few days (same thing i was experiencing earlier). Need to check out the modem logs.

There is no way to look at the DOCSIS logs without this login and password. Only want to see these logs, not to change anything (why would i screw up any settings?)

norton
join:2005-08-03
Howard City, MI

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++
cryptic1911
join:2010-01-24
Willimantic, CT

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Oh and just to clarify, I have a DPC3010, and the chtrtech / charter login worked for me

compuguybna
join:2009-06-17
Nashville, TN

compuguybna

Member

Not sure of the major differences in the 3008 and the 3010.
said by cryptic1911:

Oh and just to clarify, I have a DPC3010, and the chtrtech / charter login worked for me


cork1958
Cork
Premium Member
join:2000-02-26

cork1958

Premium Member

Still a no go, huh?

Fine piece of equipment you have there!!

anhisr
join:2001-12-01
Ballwin, MO

anhisr

Member

chtrtech/charter worked

compuguybna
join:2009-06-17
Nashville, TN

compuguybna

Member

On the DPC 3008 ? ? ? ? ? ?
said by anhisr:

chtrtech/charter worked


nightshade74
Yet another genxer
Premium Member
join:2004-11-06
Prattville, AL

nightshade74

Premium Member

said by compuguybna:

On the DPC 3008 ? ? ? ? ? ?

On the DPC 3010 it works -- but still doesnt give
any access to 'log data'.

What happens if you leave everything blank and click
"Login"?
Warboy
join:2008-12-20
Kansas City, MO

Warboy

Member

This worked for me on my DPC3008 but only gave me a logout button.

compuguybna
join:2009-06-17
Nashville, TN

compuguybna

Member

Any "login info" provided that doesn't provide access to the modem logs really isn't a useful login, is it?