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MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:103
reply to hawkeye_wx

Re: [IA] Frequent brief internet drops.

I will be happy to look into this issue for you. Can you send me an IM with your account or phone number?



Oddmeow

@qwest.net

I have been experiencing this recently as well, thanks for the info regarding modem compatibility. I'll be checking this when I get home from work this morning!



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:103

Let me know if you have any other issues!


hawkeye_wx

join:2009-01-07
Cedar Rapids, IA

I was going to go out to Mediacom's office and get one of their modems to see if that fixed my internet interruption(modem reboot) problem, but then the problem started to diminish again. For the last week I have had no issues at all. If my old modem is indeed crapping out, I wonder why the reboots are so inconsistent. A month ago it was bad for a few days, then for a couple weeks there were only a few, then for a few to several days it got bad again(20+ reboots in a 3-day period), and now the issue has gone away again.



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:103

Good to hear!

Let me know if it happens again.