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gar187er
I do this for a living

join:2006-06-24
Dover, DE
kudos:5
reply to BobWadd

Re: CCs losing authorization in TiVo S3

gotta love cable cards.....

GTFan

join:2004-12-03
said by gar187er:

gotta love cable cards.....

...and Comcast's history of mismanagement of them.

Good thing the FCC adopted the new rules last year that greatly improved the provisioning. Doesn't keep Comcast from screwing up channel maps or authorization though, but that's more rare than it used to be.


gar187er
I do this for a living

join:2006-06-24
Dover, DE
kudos:5
its not just comcast, its CCs in general. every MSO hates them. when i have to get a BOX of brand new virgin CCs just to get 1 or 2 that work, something is wrong.
--
I'm better than you!

GTFan

join:2004-12-03
In most cases that something is called improper setup by your own company. Nothing new here.

neufuse

join:2006-12-06
James Creek, PA
Reviews:
·Comcast
every cablecard issue I've ever had has come down to someone somewhere at Comcast either didn't enter the card into the system right, someone at the NOC had no idea what a "data id" was on a SA system where we only have Device and Host ID's.. then entered the wrong number into the "data id" field on their end... or giving a card that is still paired to another piece of hardware because someone in the NOC end didn't remove the pairing when they pulled the card... at that point... 100% of the issues for me at least have been Comcast's fault... when they pull out a brand new card that has never been used and was just entered into the warehouse strangely it works every time so far...

GTFan

join:2004-12-03
Or sometimes not - as multiple techs have posted, new cards often don't work. But again my bet is that most of them were provisioned wrong in Comcast's system, like setting them up for two-way devices (Comcast's stuff) when they need to be one-way (Tivo, PC tuners, etc.).

We're way past the time where 3rd party devices are the issue - modern Tivos and PC tuners handle cards just fine, so it's almost always the provider's fault now when it happens.