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bobjohnson
Premium
join:2007-02-03
Orlando, FL
Reviews:
·AT&T U-Verse
·T-Mobile US
·Sprint Mobile Br..
reply to deepwoods

Re: [Speed] new "Performance Promo" is mostly unusable

said by deepwoods:

In speaking with the tech, he said until around 2 months ago, it WAS congestion as they added two channels at that point. Now it is not, and he pretty much assured me of that.

That's what DOCSIS 3.0 is supposed to do. Provide faster speeds and add more bandwidth for everyone.
said by deepwoods:

If you are "inside" you can research this. Santa Cruz,CA was only upgraded a couple of months ago. Prior to that is was apparently fugly.

I understand the system but have no association with Comcast.
said by deepwoods:

But in the absence of facts, versus conjecture, how would YOU depict time of day cratering? Just asking.

Actually, technically speaking it is or was congestion causing your slowdowns. The problem isn't a congested node though. Even though they added channels your modem and the areas modems weren't able to use all of them so the root cause of the problem was actually in your neighborhood's lines but once everyone started using them there weren't enough usable channels to provide everyone with enough bandwidth to stay at speed, as the tech said he could see the ups and downs on the whole node. Since they are able to utilize all the available channels you shouldn't have the issue anymore.

edit: I can't spell.
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bobjohnson
Premium
join:2007-02-03
Orlando, FL

The anon is correct btw. It would be the amp that I was talking about. A 750 amp but I can't see very well on my tablet so sometimes I just guess