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Bronx, NY
reply to quickguide1

Re: [TWC] New Modem Lease Fee NYC

You cannot use a EuroDOCSIS Modem on TWC. As long as the SB5101 is from the US, it'll work. I don't think the U in the SB5101U indicates it's from the US, it's just a different version of the SB5101.

Technically, you can use any DOCSIS2/3 modem with TWC. As long as you can get the customer service rep to enter the MAC address, it'll work.

As for the bill, I believe they'll prorate even the modem fee.
University of Southern California - Fight On!

Hi, I live in Southport,NC. Below Wilimington. I received my "card" About the $3.95 per month charge. So Ny Ker's You are not the only ones... I have a Motorola SB5120...I contacted TW Chat. They told me it was not approved and would not address. By what i have been reading here, that's not true?