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grunze510

join:2009-02-14
Cote Saint-Luc, QC
kudos:1
reply to TSI Keith

Re: Videotron disallow Docsis 3 modem on low tiers?

I remember one of the TekSavvy resellers mentioned somewhere on this board that Videotron doesn't allow a D3 modem on the Basic speed tier (previously 3/0.8 Mbit/s, now 5/1 Mbit/s). I think he said everything else was fine, so that should include 8/1 Mbit/s (soon 10/1.5 Mbit/s). For obvious reasons, I have no idea if they've changed that.


Montreal DSL

join:2011-02-02
Montreal-DSL
I can confirm that 2 of our customers with Basic 3M vcable were refused by Videotron to use the Docsis 3 modems


TSI Keith
Premium
join:2012-07-09
kudos:5
reply to grunze510
I was under the impression that DOCSIS3 was not accepting by Videotron for the 8Mb either but I will dig into this further