Slow Speed

Author	All Replies
Gixxer join:2008-08-27 St Catharines, ON kudos:3 Reviews: ·voip.ms ·Bell Fibe ·Cogeco Cable	Slow Speed My speed as of Nov 11th, 10:30PM. Modem stats. Status Code: Operational Software Version: STAC.02.50 Software Model: a81a Bootloader: 2.3.1 Cable Signal Details Forward Path: Channel Frequency Power SNR BER Modulation 1 513.0 MHz -1.8 dBmV 41.9 dB 0.000 % 256 QAM 2 525.0 MHz -0.9 dBmV 42.5 dB 0.000 % 256 QAM 3 531.0 MHz -0.7 dBmV 42.5 dB 0.000 % 256 QAM 4 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 5 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 6 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 7 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 8 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None Return Path: Channel ID Frequency Power Modulation 3 22.0 MHz 46.5 dBmV 64 QAM 0 0.0 MHz 0.0 dBmV QPSK 0 0.0 MHz 0.0 dBmV QPSK 0 0.0 MHz 0.0 dBmV QPSK Data Service Details Provisioned Address: Yes Provisioned Time: Yes Provisioned Configuration: Yes Registered: Yes BPI: Disabled Sun Nov 11 23:52:02 2012 Notice (6) TLV-11 - unrecognized OID;CM-MAC=80:c6:ab:7f:89:13;CMTS-MAC=0... Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC... Sun Nov 11 08:09:54 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q... Sun Nov 11 08:09:39 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f... Sun Nov 11 08:09:38 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q... Sun Nov 11 08:09:34 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f... Sun Nov 11 08:09:33 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q... Sun Nov 11 08:09:25 2012 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC... Sun Nov 11 08:08:29 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q... Sun Nov 11 08:08:25 2012 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC... Sun Nov 11 08:07:30 2012 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC... -- I love fish sticks. I love putting fish sticks in my mouth.
	to forum · permalink · 2012-11-12 00:14:48 ·
rocca Start.ca Premium join:2008-11-16 London, ON kudos:11	Signals look good. If you're still having problems please contact support and we can help you out. THanks.
	to forum · permalink · 2012-11-12 10:11:04 ·
Gixxer join:2008-08-27 St Catharines, ON kudos:3	I thought power levels in the negatives were bad? I've had Cogeco install in 1998, could be one of the splitters in the box outside is gone bad? -- I love fish sticks. I love putting fish sticks in my mouth.
	to forum · permalink · 2012-11-13 00:25:19 ·
rocca Start.ca Premium join:2008-11-16 London, ON kudos:11	The RX levels should be between -11 and +11 so yours are great. I noticed you had posted previously about the same issue with Cogeco, if that's the case then it sounds like an issue in your node?
	to forum · permalink · 2012-11-13 02:08:21 ·
Gixxer join:2008-08-27 St Catharines, ON kudos:3 Reviews: ·voip.ms ·Bell Fibe ·Cogeco Cable	reply to Gixxer I see, that's fine then! It seems to happen every summer, modem will reset itself maybe a dozen times / week then just stop. Most of the people around my area have bell. Ah well, it fixed itself this morning and seems to be fine now. -- I love fish sticks. I love putting fish sticks in my mouth.
	to forum · permalink · 2012-11-13 02:17:52 ·
Gixxer join:2008-08-27 St Catharines, ON kudos:3 Reviews: ·voip.ms ·Bell Fibe ·Cogeco Cable 1 edit	reply to Gixxer It's back. Never had speed problems with Cogeco. Going to call in tomorrow. Forward Path: Channel Frequency Power SNR BER Modulation 1 513.0 MHz -0.9 dBmV 41.9 dB 0.000 % 256 QAM 2 525.0 MHz -0.2 dBmV 42.5 dB 0.000 % 256 QAM 3 531.0 MHz -0.1 dBmV 43.1 dB 0.000 % 256 QAM 4 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 5 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 6 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 7 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 8 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None Return Path: Channel ID Frequency Power Modulation 2 25.3 MHz 48.0 dBmV 64 QAM 0 0.0 MHz 0.0 dBmV QPSK 0 0.0 MHz 0.0 dBmV QPSK 0 0.0 MHz 0.0 dBmV QPSK -- I love fish sticks. I love putting fish sticks in my mouth.
	to forum · permalink · 2012-11-13 22:14:49 ·
dan mackay join:2008-10-11 Barrie, ON	reply to Gixxer cogeco, a lesson in how not to do channel bonding
	to forum · permalink · 2012-11-13 22:42:41 ·
Gixxer join:2008-08-27 St Catharines, ON kudos:3	How so?
	to forum · permalink · 2012-11-13 23:16:05 ·
coaxguy join:2009-07-29 Reviews: ·Bell Fibe ·Start Communicat..	reply to Gixxer Considering you are a inet only customer, I think your levels look a little low. Considering your having intermittent speed issues and as far as Start knows there's no other issues on Cogecos plant, i'd wager a guess theres something afoul with your connectorization or the coax run to the demarc/tap/panel has corrosion/water damage.
	to forum · permalink · 2012-11-13 23:45:49 ·
Gixxer join:2008-08-27 St Catharines, ON kudos:3 Reviews: ·voip.ms ·Bell Fibe ·Cogeco Cable 3 edits	reply to Gixxer Forward Path: Channel Frequency Power SNR BER Modulation 1 513.0 MHz -6.5 dBmV 41.9 dB 0.000 % 256 QAM 2 525.0 MHz -4.7 dBmV 42.3 dB 0.000 % 256 QAM 3 531.0 MHz -3.7 dBmV 42.5 dB 0.000 % 256 QAM 4 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 5 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 6 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 7 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 8 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None Return Path: Channel ID Frequency Power Modulation 2 25.3 MHz 47.5 dBmV 64 QAM 0 0.0 MHz 0.0 dBmV QPSK 0 0.0 MHz 0.0 dBmV QPSK 0 0.0 MHz 0.0 dBmV QPSK Called in, support was very friendly, ran a bunch of tests and escalated the issue. 12:30AM Status Code: Operational Software Version: STAC.02.50 Software Model: a81a Bootloader: 2.3.1 Cable Signal Details Forward Path: Channel Frequency Power SNR BER Modulation 1 513.0 MHz -2.6 dBmV 41.9 dB 0.000 % 256 QAM 2 525.0 MHz -1.7 dBmV 42.5 dB 0.000 % 256 QAM 3 531.0 MHz -1.7 dBmV 42.5 dB 0.000 % 256 QAM 4 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 5 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 6 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 7 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 8 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None Return Path: Channel ID Frequency Power Modulation 2 25.3 MHz 49.0 dBmV 64 QAM 0 0.0 MHz 0.0 dBmV QPSK 0 0.0 MHz 0.0 dBmV QPSK 0 0.0 MHz 0.0 dBmV QPSK Modem stats getting more worse every day. Forward Path: Channel Frequency Power SNR BER Modulation 1 513.0 MHz -3.2 dBmV 41.7 dB 0.000 % 256 QAM 2 525.0 MHz -2.3 dBmV 41.9 dB 0.000 % 256 QAM 3 531.0 MHz -2.3 dBmV 42.4 dB 0.000 % 256 QAM 4 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 5 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 6 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 7 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 8 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None Status Code: Operational Software Version: STAC.02.50 Software Model: a81a Bootloader: 2.3.1 Cable Signal Details Forward Path: Channel Frequency Power SNR BER Modulation 1 513.0 MHz -3.2 dBmV 41.8 dB 0.000 % 256 QAM 2 525.0 MHz -2.4 dBmV 42.5 dB 0.000 % 256 QAM 3 531.0 MHz -2.2 dBmV 42.5 dB 0.000 % 256 QAM 4 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 5 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 6 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 7 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None 8 0.0 MHz 0.0 dBmV 0.0 dB 0.0 % None Return Path: Channel ID Frequency Power Modulation 2 25.3 MHz 47.0 dBmV 64 QAM 0 0.0 MHz 0.0 dBmV QPSK 0 0.0 MHz 0.0 dBmV QPSK 0 0.0 MHz 0.0 dBmV QPSK Data Service Details Provisioned Address: Yes Provisioned Time: Yes Provisioned Configuration: Yes Registered: Yes BPI: Disabled -- I love fish sticks. I love putting fish sticks in my mouth.
	to forum · permalink · 2012-11-14 21:54:45 ·

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