 mlernerPremium
join:2000-11-25
Nepean, ON
kudos:5 | reply to Jaxom
Re: Dear Marc... Exactly what Jaxom said. There is no SLA in the tariffs, therefore, Rogers can take as long as they want to respond.
If you need service with priority support, wholesale isn't for you. |
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| I like teksavvy but I don't like being without Internet for a week while they try and contact Rogers. |
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mlernerPremium
join:2000-11-25
Nepean, ON
kudos:5 | said by smerrikin:I like teksavvy but I don't like being without Internet for a week while they try and contact Rogers.
In which case, again as much I hate to say it since TekSavvy is a good company, you need to go to retail service for that kind of priority.
I've been with Rogers now for about 6 months, rock solid service, no outages etc. where TekSavvy because of their limited support with Rogers has had several. |
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