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coaxguy

join:2009-07-29
kudos:1
reply to Dingaan

Re: [INTERNET] Downgrading Internet - any cost?

No notice is needed for downgrading

Dingaan

join:2002-02-19
Bath, ON
OK Thanks!

In downgrading,to Express 8, it appears I ony get 5 and will need to eliminate two of the 7 email addresses we have.

Question: If I wish to eliminate the primary email address, can this be done?

I tried using the Cogeco Account management site to delete email addresses and received this message:

"Sorry, your request was not processed due to unavailability of the system. Please try again later." ?????????


RedMageX

join:2011-10-06
Oakville, ON
Call a Cogeco Tech Support agent to get assistance on that. From what I remember in doing the same thing years ago, they can have it done quickly for you