said by oh my :
I will contact Comcast soon. I have a question about billing for service calls. If I am charged, do I have to pay on the spot? Can the charge be billed to my account instead?
My experience is that the service call is added to your bill. However, if the problem is in the drop, or in any feeder cables/connectors before it enters your residence, you should not be billed. It really depends on exactly where Comcast defines the official demarc for your connection (and that would probably be at the first spltter, or at the wall jack if there are no splitters).--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.