reply to windsor
The $19.99 is probably the Dry Loop Activation fee. Are you committed to going back to Teksavvy?
Since you have cable internet now, you MAY be eligible for Free cable installation with START cable internet. (I would verify that discount)
And if you're going with 6M DSL, installation of that service is Free with START. (other fees, such as Dry Loop Activation, and monthly Dry Loop Fee, will still apply)
Anyway, check them out here if you wish...
You will be asked to enter your postal code, and then it will display what's available in your area...