| reply to TheWiseGuy
Re: [help] What does it take to get some support from this compa Coincidentally, my rep just called. She said that they are planning to honor their SLA in some way -- they're just not sure how things will be calculated yet. |
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TheWiseGuyDog And ButterflyPremium,MVM
join:2002-07-04
East Stroudsburg, PA
kudos:2 | Giving the customer at least some credit certainly makes sense for good customer relations. |
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 IllIlIlllIllEliteDataPremium
join:2003-07-06
Hampton Bays, NY
kudos:7 | reply to limegrass69
said by limegrass69:Coincidentally, my rep just called. She said that they are planning to honor their SLA in some way -- they're just not sure how things will be calculated yet.
a microwave PTP link would be great.
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| said by IllIlIlllIll:said by limegrass69:Coincidentally, my rep just called. She said that they are planning to honor their SLA in some way -- they're just not sure how things will be calculated yet.
a microwave PTP link would be great. They actually had that in my building. A bunch of PTP microwave dishes on office buildings that connected to a central location -- bypassing the phone and cable companies. The company that ran it (Teligent) failed. I'm glad we never signed with them!! The hardware is still up there on the roof. |
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