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ghostly57

join:2011-08-22
QC, Canada
reply to will2km

Re: [Cable] 1.07Mbps on 18Mbps plan, seriously?

That's a DOCSIS 2 modem.

will2km

join:2011-04-21
Scarborough, ON
Thanks. But is this docsis hardware or firmware related?


mlerner
Premium
join:2000-11-25
Nepean, ON
kudos:5
DOCSIS. You need a D3 modem to get full use of the speeds offered.


creed3020
Premium
join:2006-04-26
Kitchener, ON
kudos:2
Reviews:
·TekSavvy Cable
reply to will2km
said by will2km:

Thanks. But is this docsis hardware or firmware related?

You could be looking at both. Are you having disconnects every few hours or so?

I have friends not far from you (same POI I think, but hard to know now with Comstock in the mix) have had issue with their modems, same as yours, disconnecting every few hours and then reconnecting. This is a firmware issue, however, the terrible speeds you are experiencing looks like local node congestion which can be combated with a DOCSIS 3 modem.