Steve MehsGun Control Is Using A Steady HandPremium
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Re: [TWC] Forced to switch to Time Warner--in CA-San Gabriel Val
As far as I know, all of Time Warners call centers are in the United States. Ive never talked to anyone who had any sort of accent. As a Signature Home subscriber, all of my calls are automatically routed to a call center in North Carolina. Years ago when I called in for something, one of the reps even recognized my name from this site. I know for a fact main Time Warner office in Rochester, NY there are two call centers. The downstairs is Billing and I believe the upstairs is Sales.
12/7/41, 9/11/01, 11/6/12
I know for a fact that TWC outsources regular customer service, sales, and support to a company with branches in Canada, India, Costa Rica and more.