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kpossible
Premium
join:2003-09-11
Reviews:
·WOW Internet and..
reply to kpossible

Re: Slow internet Cleveland

Click for full size
DrDrew (or anyone in the know:), this is a shot from tonight. Is this okay? I do appreciate any help or helpful comments in advance !


DrDrew
That others may surf
Premium
join:2009-01-28
SoCal
kudos:15

1 edit

Ugg... that's ugly and a problem. That could definitely result in slow speeds and problems streaming videos.

Could be signal related issues (especially upstream signal quality degradation) or bandwidth congestion.

I'd lean toward signal issues first since it's a much more common issue.

Best bet would be to get a hold of tech support and ask about upstream SNR, MER, and/or errors. Maybe try the Direct forum here.
--
If it's important, back it up... twice. Even 99.999% availability isn't enough sometimes.