reply to NormanS
Re: charged 90 bucks for less then 2 minute job! Funny thing is, I had put down a pipe maintenance plan, but decided against it. So yeah it is stupid, and nothing but a racket anyways.
Funny thing is that supposedly a wire was shorted out, it was disconnected and that was it, no other work was done!
The thing that really pisses me off, is the tech said there is usually no charge, so I think it was highway robbery with the 90 bucks.
What side of the NID was the wire "shorted out"
Ask them if they can break it up into payments for you.
Also, they should have let you know there will be a fee if the trouble was on yourside of the Network Interface Device.
Thats why they tell you to go to the NID and plug a working phone in to see if the trouble is outside the premise or inside.
If this wasnt explained to you, then work that angle.
If it was and you just didn't feel like doing it, then why should they send a tech out?
Why are you replying to me? I'm not the OP