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bluepoint

join:2001-03-24
reply to hamburglar_

Re: Terrible latency in the evenings... Powell, OH

said by hamburglar_:

I always see it starting on the second hop (10.160.64.1), so I'm not even leaving the local RR network and getting latency. During the day, it's almost solid less than 50ms.

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:
 
  1     1 ms     1 ms    <1 ms  192.168.50.2
  2   592 ms    83 ms    69 ms  10.160.64.1
  3    98 ms    80 ms    21 ms  ae1-1112.cr02.clmcohib.midohio.rr.com [65.25.145.73]
  4   319 ms     *      353 ms  be21.clevohek-ccr01.mwrtn.rr.com [65.189.141.106]
  5   339 ms   485 ms   342 ms  ae10-0.cr0.dca20.tbone.rr.com [107.14.19.14]
  6    50 ms    45 ms   294 ms  107.14.19.135
  7   292 ms   268 ms   204 ms  66.109.9.66
  8   124 ms   123 ms    60 ms  209.85.252.46
  9    74 ms   261 ms   158 ms  72.14.236.148
 10    48 ms    60 ms   141 ms  72.14.238.70
 11   147 ms    50 ms    69 ms  216.239.49.149
 12    72 ms    36 ms    92 ms  google-public-dns-a.google.com [8.8.8.8]
 
Trace complete.
 

If you show that trace to a TW employee, they'll tell you there is nothing wrong with it since the destination is @92ms, ask hob. They will tell you to ignore the other hops and just look at the last hop. Of course, your problem is congested gateway(second hop) and you will need patience and time to convince TW that you have a congested node. Good luck!


hamburglar_

join:2002-04-29
united state
Reviews:
·ObiVoice

I know what you are saying, and the problem with tracert is that it happens over multiple seconds while waiting for DNS lookups. When I can ping the third hop and my destination at the same time and I see very similar 300-400ms results simultaneously, it is hard to argue with.

The tech that came out this time did seem to accept that a bigger problem was at hand. This is especially so since I can confirm the same issue with my neighbor down the street. Hell, I was even over at her house running pings that showed the same results during one of the slowdowns.



bluepoint

join:2001-03-24

Keep up with the tech and don't keep your hope too high, sometimes they develop amnesia. Kidding aside, I hope they fix you up the soonest.



hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:11
reply to bluepoint

"If you show that trace to a TW employee, they'll tell you there is nothing wrong with it since the destination is @92ms, ask hob."

Will you please stop running around these forums telling people what I might say.

Abnormal consistent ping times to the first hop indicates abnormal behavior.

Thanks.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson