2 edits | [Connectivity] Disconnects since Sandy - NY ONLY I have been getting the same issue, since Sandy, my internet service has been dropping for a couple of seconds at max and then it would restore itself. However, since use internet conversation, the lack of a solid connection has been making me drop the call time in and again, these drops happen quite often. |
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 rcncaresEmiliePremium,VIP
join:2012-01-04
Gainesville, VA | Re: Random disconnects since Sandy Kacper - Have you called tech support to trouble shoot?
Emilie |
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rcncaresEmiliePremium,VIP
join:2012-01-04
Gainesville, VA | reply to Kacper
Re: [Connectivity] Disconnects since Sandy - NY If you provide me with the name on your account, through private message, I can have a tech agent check on our end to see how your modem looks. To do actual trouble shooting, you need to be home to call support. |
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 lilhurricaneIt all starts with one bananaPremium,Mod
join:2003-01-11
Purple Zone
kudos:54
 ·Comcast
Host:
TV over IP
Software
RCN
Inside Insight
Cellphones, Provid..
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Kacper - our members have access to our private message feature.
You can join..for free here: »/prof/new
Some info on IM's
»Site FAQ »IMs and Privacy |
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Kacper
join:2012-11-27
Maspeth, NY | reply to Kacper
Re: [Connectivity] Disconnects since Sandy - NY ONLY I have called Tech support, apparently my modem is working the way it should be. I had called over the phone and via RCN live chat, overall the connection speed is fine but the connection itself would randomly turn off.
I might have to get someone from the company to come around and checkout the modem, right? |
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