Noob here - Well, more specifically, newbie to digging into the technical details of my DSL service, at least. I'm a programmer and build computers, so not a technical idiot completely!
A little back-story: When I moved out here to rural, central Minnesota, I went with Embarq, who, as you know, is now CenturyLink. I've been pretty happy with my service, both under Embarq and CL - until the past couple of years.
I'm on my fourth modem now in the past two or so years - a ZyXel EQ-660R-F1. I'm not sure of the exact model of the the first three, but I assume they just send the same one - they looked the same to me, at least.
During the first three modems I was getting very slow service at times. Finally, the third one just died. Now, with this fourth modem, I still get the very slow download & upload speeds at times, but I tracked down how to access the modem's browser interface and reset the modem from in there (instead of running downstairs every time I have to reset it).
I've been having to reboot the modem every 1 to 3 days pretty consistently for a while now. After resetting the modem, the speeds are great again - until after another day or few and the speed slows down again. Also, pretty much all of the time, my wife and I are not able to surf on our laptops at the same time. And I'm not talking watching videos or gaming at the same time - I mean just browsing web pages. Pages won't load at all or they load very, very slowly.
Finally, about a year ago now I replaced my Linksys WRT54G router with a MediaLink Wireless N Router (MWN-WAPR150N). I have experienced the same behavior described above with both routers, with the exception of my wife and I not being able to surf at the same time (that didn't start happening until after I had the MediaLink router for a while, but I can't say for sure whether the router is the actual cause of that).
1) Is there any way to PERMANENTLY fix either of the issues listed above (slow speeds "fixed" by rebooting the modem, and unable to surf on two computers simultaneously). By "fix", I mean, now that I can access the modem's browser interface, can I do anything in there that would fix my issues.
2) I'm willing to consider the option of purchasing my own modem - or even a modem/wireless router that would replace both of my current units, if that would result in having much more reliable results.
Sorry this got so long!
Thanks for anyone's help!