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Sanek

join:2006-08-10
Kanata, ON
reply to TSI Outages

Re: [OUTAGE REPORT] 11/20/2012 11H00

said by TSI Outages:

Hello

We are experiencing a DHCP outage in Kanata, ON. We do have a master ticket opened for this issue and are working to have it resolved ASAP.

Thank you,
Keith

Not sure if this is the same issue as my modem got disconnected, then reconnected and now disconnected again (I saw it lose sync and abort one channel at a time).

I'm currently working, so I quickly swapped to my secondary Rogers connection (which is working just fine at the moment). I can't debug further at the moment, but will switch back in the evening if the problem is still occurring.

I'm in Kanata, ON, at Goldridge/Kanata Ave.


TSI Keith
Premium
join:2012-07-09
kudos:5
Definitely if you have any more issues after work post in the direct forum here: »TekSavvy Direct and let us know. If you can see the lights on the modem react to the outage this is usually not related to a DHCP issue.
--
TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )