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TSI Keith
Premium
join:2012-07-09
kudos:5
reply to camelot

Re: [DSL] DNS issue with Focalprice.com ???

If you are having problem accessing this site can you please post the results of the following in the direct forum here: »TekSavvy Direct or Pm the results to me so we can have this looked into.

ipconfig/all
nslookup focalprice.com

The OP has not responded with this information but it certainly does not appear to be an isolated event so I'd like to investigate further.

Thank you,
Keith
--
TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )


TSI Gabe
Router of Packets
Premium,VIP
join:2007-01-03
Gatineau, QC
kudos:7
I've forced a refresh on that zone on all our DNS servers. It appears to be working fine now.

The issue appears to be that their NS servers are extremely slow to respond...but either way it's fixed now.

lucarch

join:2012-11-22
Nepean, ON
The problem appears to be back. I cannot reach focalprice.com

Typist

join:2012-12-22
East York, ON
reply to TSI Gabe
I've been having the same problem for many weeks with the Focal Price site - and all their links on their email newsletters. It's still happening today (Dec 22nd) This began for me right after I switched to TekSavvy from Bell. I do not have this problem via 3G (Wind mobile) or at work (Bell). This is kind of alarming that my ISP is somehow (inadvertently?) blocking me from a specific site. Not cool at all.
Any more info on why this happened and continues?

gruntlord6

join:2010-06-10
Barrie, ON
Its a DNS issue that is solved by using google DNS, for whatever reason it doesnt play nice with teksavvys dns.


eots

join:2003-02-04
reply to TSI Gabe
It's also not working on Teksavvy DSL either. There's definitely an issue with Teksavvy DNS tonight, I was also only able to access DSLReports by the IP address and several other sites were also failing to resolve in the past hour.


TSI Gabe
Router of Packets
Premium,VIP
join:2007-01-03
Gatineau, QC
kudos:7
Working just fine for both

gabe@Desktop:~$ dig +short -t A focalprice.com @206.248.154.22
96.44.172.147
gabe@Desktop:~$ dig +short -t A focalprice.com @206.248.154.170
96.44.172.147
gabe@Desktop:~$ dig +short -t A dslreports.com @206.248.154.170
209.123.109.175
gabe@Desktop:~$ dig +short -t A dslreports.com @206.248.154.22
209.123.109.175
--
TSI Gabe - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )


eots

join:2003-02-04
Well it's not working for me.

nslookup www.focalprice.com
Server: dns.pppoe.ca
Address: 206.248.154.22

*** dns.pppoe.ca can't find www.focalprice.com: Server failed

34764170

join:2007-09-06
Etobicoke, ON
reply to TSI Gabe
said by TSI Gabe:

Working just fine for both

gabe@Desktop:~$ dig +short -t A focalprice.com @206.248.154.22
96.44.172.147
gabe@Desktop:~$ dig +short -t A focalprice.com @206.248.154.170
96.44.172.147
gabe@Desktop:~$ dig +short -t A dslreports.com @206.248.154.170
209.123.109.175
gabe@Desktop:~$ dig +short -t A dslreports.com @206.248.154.22
209.123.109.175

That's without www... with www it's a CNAME pointing to another domain
and the iproot.com domain and their authoritative name servers are the source of the problem.