Reviews:
 ·Execulink Telecom
| reply to LondonOntGuy
Re: Teksavvy - What the hell has happened to you guys? That's all fine and dandy but what if it "gets lost in the system again" again? I really don't understand what's so difficult, especially since a tech visit wasn't even required.
And now the phone service at my soon to be former London home is in jeopardy because I want to cancel my DSL there? Sounds like BS to me.
Edit: So my $25 will indeed be lost? That's fine. Hope you fuckers choke on it. |
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 TSI AndreGot TekSavvy?Premium,VIP
join:2008-06-03
Chatham, ON
kudos:8 | said by LondonOntGuy:That's all fine and dandy but what if it "gets lost in the system again" again? I really don't understand what's so difficult, especially since a tech visit wasn't even required.
And now the phone service at my soon to be former London home is in jeopardy because I want to cancel my DSL there? Sounds like BS to me.
Edit: So my $25 will indeed be lost? That's fine. Hope you fuckers choke on it.
I think you need to re-read what I wrote...
"Since we now have the specifics as to what happened in your situation, I am more than willing to provide you with a refund for phone services."
That means that I am willing to provide you a full refund!
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TSI Andre
Director of Service Delivery
Authorized TekSavvy Employee ( »TekSavvy FAQ »Official support in the forum )
Follow me on Twitter! |
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| reply to LondonOntGuy
"So my $25 will indeed be lost? That's fine. Hope you fuckers choke on it."
Hope you choke on your tongue. One thing to be upset, another to swear, and threaten people. Guessing you're what, 19? |
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 Teddy Boomk kudos Received
join:2007-01-29
Toronto, ON
kudos:7 | reply to TSI Andre
said by TSI Andre:That means that I am willing to provide you a full refund! A nice little customer friendly change from how things used to be then. Personally, I think asking for a second chance on installs wasn't really asking for very much, but whatever..
Anyway, to be a bit pedantic about it..
Question: "Teksavvy - What the hell happened to you guys?"
Answer: "We got better."
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electronicsguru.ca |
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 mlernerPremium
join:2000-11-25
Nepean, ON
kudos:5 | reply to Anon
Re: Teksavvy - What the hell has happened to you guys? That's Bell's target audience. |
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 Txbronx cheers from cheap seatsPremium
join:2008-11-19
kudos:3
 ·FreePhoneLine
 ·Rogers Hi-Speed
·TekSavvy DSL
| reply to Teddy Boom
said by Teddy Boom:said by TSI Andre:That means that I am willing to provide you a full refund! A nice little customer friendly change from how things used to be then. Personally, I think asking for a second chance on installs wasn't really asking for very much, but whatever.. Anyway, to be a bit pedantic about it.. Question: "Teksavvy - What the hell happened to you guys?" Answer: "We got better." Not to add fuel to the fire but you're really playing down the seriousness of some (not all as many use it as an excuse) those who stay home and DO loose money (a days work, a vacation day, a personal day of which their limited).
Some like my wife can take from a personal, vacation or lieu day without loss of pay since she's salaried. So many in and around the world cannot. So sometimes it's not about second chances, it's sometimes about the security of getting it done the first time without any more risk to the household income or job.
As much as TSI is between a rock and a hard place, how Andre said they need to "respect" bells process. I call BS simply because this isn't something you should roll over with, where is the fighting teksavvy we once seen? There was a time TSI would have put their gloves on and fought this tooth and nail. I respect Marc, but those days were with Rocky (long gone).
Customers of all people shouldn't be the only ones feeling this burden. It's a burden because ANYONE who is in this position (minus his language) WILL lose money. Teksavvy doesn't, customers do. Customers bare the bunt of all this trouble, no one else.
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Teddy Boomk kudos Received
join:2007-01-29
Toronto, ON
kudos:7 | reply to Tx
Re: Teksavvy - What the hell has happened to you guys? said by Tx:said by Teddy Boom:Personally, I think asking for a second chance on installs wasn't really asking for very much, but whatever.. you're really playing down the seriousness of some (not all as many use it as an excuse) those who stay home and DO loose money (a days work, a vacation day, a personal day of which their limited). Yes, I think you are right, it is asking for quite a bit. Still reasonable under extenuating circumstances, but not to be trivialized.
The whole question of Teksavvy fighting... 2 years ago Bell had voluntary functional separation. Those days are gone. Respect was probably a bad choice of words though 
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electronicsguru.ca |
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 MarkAWBarry WhitePremium
join:2001-08-27
Canada
kudos:16 | reply to Teddy Boom
said by Teddy Boom:said by TSI Andre:That means that I am willing to provide you a full refund! A nice little customer friendly change from how things used to be then. Personally, I think asking for a second chance on installs wasn't really asking for very much, but whatever.. Anyway, to be a bit pedantic about it.. Question: "Teksavvy - What the hell happened to you guys?" Answer: "We got bigger." There fix it for you. 
--
We never really grow up, we only learn how to act in public.
Do not argue with an idiot. He will drag you down to his level and beat you with experience. (Hmm)
I have enemies? Good. That means I've stood up for something, sometime in my life. |
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