dslreports logo
 
    All Forums Hot Topics Gallery
spc
uniqs
13
ajdambra
join:2009-01-24
Mount Pocono, PA

ajdambra to Smith6612

Member

to Smith6612

Re: [speed/latency] Downstream sync OK, speed test says otherwis

Hi Smith -- Thanks for your reply. Yes, I've checked the speed on this server at different times, and the numbers are pretty much the same, including the latency.

What should be my next step? Should I do a tracert the get the DNS & IP address of the edge router? Then post in Verizon Direct?

Thanks again - AJD

Smith6612
MVM
join:2008-02-01
North Tonawanda, NY

Smith6612

MVM

Next step would be to just ask the Verizon Direct forum about this. When they ask for some information from you so they can figure out what your circuit is they should be able to find out what router you're on.
ajdambra
join:2009-01-24
Mount Pocono, PA

ajdambra

Member

Hi Smith -- I posted to the Verizon Direct forum a week ago, and my post is still unanswered. I notice that you are very active on Verizon's forums. If I were to send a private message in Verizon's forum environment to request support, to whom should I address the message?

Thanks -- AJD