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pike
Premium,MVM
join:2001-02-01
Washington, DC
kudos:3

reply to fifty nine

Re: LIPA customers billed for days without power

said by fifty nine:

Gotta say, that this is where smart meters have a definite advantage. There is no need for estimated billing with smart meters. You pay exactly for what you use.

Serious question: are you trolling?

You pay for exactly what you use whether you have a smart meter or an analog one. No customers were overbilled nor are they being asked to pay for usage they didn't consume. This is a link-bait non-story. Estimated meter readings are quite common and are acceptable under utility commission regulations.

Not sure where the advantage is: if the power was out the day the billing system polled the meter for usage, customers would have received an estimated bill. Likewise if the meter communication network was damaged in the storm or experiencing interference or other transient problems. No system is perfect.

microphone
Premium
join:2009-04-29
Parkville, MD

While it is true that no one will ultimately be over billed in the end, it is very disconcerting to be in the dark for a week or more and than receive an excessive electric bill on top of it. I would be really pissed off.



Coma
Thanks Steve
Premium
join:2001-12-30
NirvanaLand

said by microphone:

While it is true that no one will ultimately be over billed in the end, it is very disconcerting to be in the dark for a week or more and than receive an excessive electric bill on top of it. I would be really pissed off.


It wouldn't surprise me if some aggressive lawyer out on L.I. starts shaking trees and kicking tires.

--
November is National Epilepsy Month


fifty nine

join:2002-09-25
Sussex, NJ
kudos:2

reply to pike

said by pike:

said by fifty nine:

Gotta say, that this is where smart meters have a definite advantage. There is no need for estimated billing with smart meters. You pay exactly for what you use.

Serious question: are you trolling?

You pay for exactly what you use whether you have a smart meter or an analog one. No customers were overbilled nor are they being asked to pay for usage they didn't consume. This is a link-bait non-story. Estimated meter readings are quite common and are acceptable under utility commission regulations.

Not sure where the advantage is: if the power was out the day the billing system polled the meter for usage, customers would have received an estimated bill. Likewise if the meter communication network was damaged in the storm or experiencing interference or other transient problems. No system is perfect.

Not a troll post, but I do like dispelling the ignorance around smart meters. Their benefits far outweigh any perceived disadvantages.

Actually if the system was out for only a couple of days, the system would take the last and current reading. That's how it is for us. Even with normal operation, our meter readings may skip a day or two. At the end of the month they just take the difference between start and end and bill appropriately.

I have never gotten an estimated bill from our cooperative.

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