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TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24
reply to Beware

Re: [Cable] ------------------------------------------ Beware o

That seems to be a mistake... Not an attempt to "screw" people over...

Thanks for reporting it, I will address it internally.

Andre

MaynardKrebs
Heave Steve, for the good of the country
Premium
join:2009-06-17
kudos:4
said by TSI Andre:

That seems to be a mistake... Not an attempt to "screw" people over...

Thanks for reporting it, I will address it internally.

Same issue as the issue about running servers....... if you don't really mean to enforce it as part of the TOS, don't put it into the TOS. \
See »Teksavvy forbids running servers

morisato

join:2008-03-16
Oshawa, ON
Reviews:
·TekSavvy Cable
·TekSavvy DSL
·ELECTRONICBOX
well they could want it there so they can eliminate the possibility in the future if needed or to shutdown excessive servers causing major problems, without the tos lacking it becoming an issue or it could be a overlooked clause, or it could be there for Cable Customers benefit since rogers may frown on it. who knows? as far as this Billing one Its totally correct Charges for Service begin on the order date, They cancel orders if not paid within 48 hours and don;t even put em thru till paid They need to know They are getting paid before they can begin the process Seems fair to me, Though they could amend it to read Charges for Service Begin on order Date, Service Billing date will be adjusted to match activation date or something.
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Every time Someone leaves Sympatico an Angel gets its wings.


TSI Taunia
Premium
join:2012-11-22
Chatham, ON
Hello,

We are aware that some of the wording in our terms and conditions of service do need to be updated. Our upper management team are looking into amending this however we do not have and ETA as to when this will be completed. Even though the current terms and conditions state charges begin on the order date, we do in fact revise this to the activation date.

MaynardKrebs
Heave Steve, for the good of the country
Premium
join:2009-06-17
kudos:4
What you state here, however well-intentioned, is not official policy, nor it it legally binding.

morisato

join:2008-03-16
Oshawa, ON

1 recommendation

Neither is a TOS legally binding.. 99% of them do not Stand up in court..
--
Every time Someone leaves Sympatico an Angel gets its wings.