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TSILiz
Premium
join:2012-08-20
kudos:6
reply to edwintersott

Re: Cable Speeds in Ottawa

said by edwintersott :

Hi there,

Just came back to TSI and am on cable in Ottawa. I signed up for the Cable 28 plan but at 12:22am I am running SpeedTest and am only seeing 12Mbit. Is there some optimal settings I need to make in order to maximize my speed? The Rogers guy came and plugged in the modem, but gave me no info as far as setup is concerned.

thanks,

Ed

Is it a direct connection or do you have it set up with a router? If you are not seeing anything past 12 please message us in the direct forum so we can troubleshoot.


Obelisk

@prserv.net
I am a Teksavvy customer in the Riverside South area of Ottawa and observed the exact same traffic pattern for about the last month and a half.


jmck
formerly 'shaded'

join:2010-10-02
Ottawa, ON
Yeah, I've noticed the last few days/weeks that my speeds in Ottawa (near downtown Market area) and going through St-Laurent phub turns to a crawl in the evenings (1-2mbit).


Edwintersott

@dfait-maeci.gc.ca
reply to TSILiz
It is wireless through my router. Not sure where the direct forum is, do you have a link?

thanks,

Ed


TSI Jonathan
Premium
join:2011-08-24
canada
kudos:10
Here is the link to our direct support:

»TekSavvy Direct

Thank you,

TSI Jonathan
--
Social Media Relations Team Leader
Authorized TSI employee - Teksavvy Solutions Inc.