dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
621
share rss forum feed


moovyguy

join:2004-05-10
Ottawa & PSL

[Cable] Cable outage in Ottawa tonight?

Hey there,

On St Laurent POI in Ottawa been offline for over an hour now ....

For a while the lights on my 475 were cycling ..... all lights are normal now, but router not getting an address.

Several resets and still the same ... all lights on, but no IP ...

Is there a DHCP problem?
--
.... and the monkey flips the switch.

paul_ottawa

join:2012-11-10
Ottawa
There's been DHCP issues on at St. Laurent POI all day, no updates since noon: »[Cable] [OUTAGE REPORT] 11/28/2012 7H15


moovyguy

join:2004-05-10
Ottawa & PSL
reply to moovyguy
Interesting .... was fine al day until about 8:30 ish ...... I guess that was when I expired ...

Saw some momentary weirdness yesterday, but it was very brief ..

Thanks
--
.... and the monkey flips the switch.


TSI Duty Mgr
Premium
join:2012-10-23
Chatham, ON
Yes sorry we are still experiencing a DHCP issue in Ottawa...the only thing we can advise is to power-cycle your modem for 5 minutes and it might resolve the issue...we are working hard to resolve the issue.
--
TSI Duty Mgr
Operations Manager on Duty


moovyguy

join:2004-05-10
Ottawa & PSL
OK,

I'll try the 5 minute power cycle .....

pulling the plug ...

Fingers crossed ....
--
.... and the monkey flips the switch.


moovyguy

join:2004-05-10
Ottawa & PSL
reply to TSI Duty Mgr
said by TSI Duty Mgr:

Yes sorry we are still experiencing a DHCP issue in Ottawa...the only thing we can advise is to power-cycle your modem for 5 minutes and it might resolve the issue...we are working hard to resolve the issue.

Bummer .... unfortunately ... the wait 5 minutes trick didn't work ......

Stuck to waiting an tethering through the phone ......
--
.... and the monkey flips the switch.


TSI Duty Mgr
Premium
join:2012-10-23
Chatham, ON


We are hoping to have this resolved soon, sorry about this.
--
TSI Duty Mgr
Operations Manager on Duty


moovyguy

join:2004-05-10
Ottawa & PSL
Reset cable modem this morning and all is working now ...

Don't when it was fixed, but I was in a coma .... so it's all good now ..
--
.... and the monkey flips the switch.


jhkjhkjh8

@ttnet.com.tr
reply to TSI Duty Mgr
just to clarify.. are you working on this or hoping that rogers will solve it soon??



TSILiz
Premium
join:2012-08-20
kudos:6
said by jhkjhkjh8 :

just to clarify.. are you working on this or hoping that rogers will solve it soon??


If you are still experiencing issues please message us in the direct forum.

mounties99

join:2012-06-04
Ottawa, ON
Is there still a confirmed issue in Ottawa?


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33
Yes there is.


jmck
formerly 'shaded'

join:2010-10-02
Ottawa, ON
Reviews:
·TekSavvy DSL
·Start Communicat..
reply to TSILiz
said by TSILiz:

said by jhkjhkjh8 :

just to clarify.. are you working on this or hoping that rogers will solve it soon??


If you are still experiencing issues please message us in the direct forum.

can you actually answer the question since it's affecting a lot of people in Ottawa for months now. Is TSI actually doing anything to resolve the issue and if so what? Is it an issue with Rogers DHCP or TSI's DHCP or connectivity between Rogers/TSI in St-Laurent?


TSILiz
Premium
join:2012-08-20
kudos:6
reply to moovyguy
said by jmck:

said by TSILiz:

said by jhkjhkjh8 :

just to clarify.. are you working on this or hoping that rogers will solve it soon??


If you are still experiencing issues please message us in the direct forum.

can you actually answer the question since it's affecting a lot of people in Ottawa for months now. Is TSI actually doing anything to resolve the issue and if so what? Is it an issue with Rogers DHCP or TSI's DHCP or connectivity between Rogers/TSI in St-Laurent?

Should be resolved, so we're opening tickets as we would normally.
--
TSI Elizabeth (Social Media & E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )

"Not all those who wander are lost."